Albert Einstein wrote, “The significant problems we face cannot be solved at the same level of thinking we were at when we created them.” I would like to expand his words to also read that these significant problems cannot be…
Albert Einstein wrote, “The significant problems we face cannot be solved at the same level of thinking we were at when we created them.” I would like to expand his words to also read that these significant problems cannot be…
There is a fundamental truth about organizational performance. The majority of people you know, yourself included, have a legitimate need for highly effective, functional relationships – personal, familial, and professional. It is actually these relationships that make us human and…
When we understand that cognitive dissonance (the uncomfortable feelings that accompany the perception of contradictory information, and the mental toll of it) is in essence a biological reaction to the way feedback is delivered to us, then we are in…
Giving and receiving feedback is probably one of life’s greatest challenges both personally and professionally. As leaders, it is critical to continually develop our capacity for both giving and receiving feedback, both positive and negative. Most would agree that giving…
It is not uncommon in today’s business culture, to find organizations where someone is in charge of engagement as though you could assign it or delegate it. A culture of engagement is nothing more than the total sum of each…
When you think about leadership attributes, is your list heavy on technical elements but light on behaviour and relationship skills.? It is a fact, that behaviour and relationship skills bring out the technical competencies and enable the job to be…
“To lead them you have to be with them.” In his award-winning best seller, We Were Soldiers Once and Young, Lt. General Hal Moore spoke this basic leadership lesson to his junior officers. While operating rooms, shop floors, assembly lines,…
Accountability is a practical instrument that leaders use to keep themselves and those around them honest, focused and productive. Good leaders know that an organization devoid of accountability is nothing but a collection of people who shift blame, feel victimized,…
It is worth noting that leadership failure typically is not the result of the absence of technical skill, but in fact, incompetence in behavioural skill. You will likely gain higher levels of management responsibility based on your technical skill performance,…
Periodically, when serving in titled positions of leadership, it is imperative to self-evaluate your behaviour performance as a means of staying focused and on target to getting the right things done well. Many times we can best accomplish this self-assessment…