When done right, employee attitude, satisfaction and/or engagement surveys provide valuable information to the organization. Too often however, leaders do...
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Check out our latest articles
Connection – Be Part of the Solution (Not the Problem)
Catherine Osborne – May 3, 2022
I recently had a conversation with a friend about a conversation he had with the pilot of the plane before...
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Three Truths About Leadership-Follower Relations
Catherine Osborne – April 26, 2022
Jason is the CEO of a large, independent service-providing organization. Highly educated, he is very talented in the business sciences...
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How Positive (Or Not) Are You?
Catherine Osborne – April 19, 2022
Over time, negative experiences erode the leader’s influence. This is particularly true for leaders who give plenty of lip service...
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Are You Aware Enough to Connect?
Catherine Osborne – April 12, 2022
Relationships, by their nature, require constant and consistent tending. The quality of the care you put into relationships with your...
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Deep Emotional Connection – Is It Needed?
Catherine Osborne – April 5, 2022
“If a leader can’t get a message across clearly and motivate others to act on it, then having a message...
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The Emotional Bank – How Wealthy Are You?
Catherine Osborne – March 29, 2022
Self-examination reveals many things, including your level of sincerity, which is a trait all enlightened leaders share. Sincerity is synonymous...
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Emotional Connection – The Three Points of Contact
Catherine Osborne – March 22, 2022
A leader’s emotional awareness is important because employees relate to their leaders on an emotional level in several ways: First,...
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Emotional Awareness – Are You?
Catherine Osborne – March 15, 2022
Twenty years ago, the idea of emotions having an impact on personal and professional success, productivity and performance was given...
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Emotional Awareness – So What?
Catherine Osborne – March 8, 2022
Stress impacts your behaviour as a leader, your mental capacity, and even your physical health. Your ability to manage the...
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In Pursuit of Performance (not Perfection)
Catherine Osborne – March 1, 2022
“Gentlemen, we are going to relentlessly chase perfection, knowing full well we will not catch it, because nothing is perfect....
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Being ‘Teachable’
Catherine Osborne – February 22, 2022
Developing the skill of Positive Presence and the Positive Presence behavior competencies results in the kind of focused mental model...
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The Top Three attributes of Cognitive Strength
Catherine Osborne – February 15, 2022
The following are the top three key attributes of cognitive strength (aka resilience , aka mental toughness) we confront in...
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Resilience (aka Mental Toughness, aka Cognitive Strength)
Catherine Osborne – February 8, 2022
How you manage the responses to events in your life speak volumes about the outcomes you will experience, both personally...
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Leading Under Stress – What Does it Look Like?
Catherine Osborne – February 1, 2022
Part of our understanding about stress and managing our response to it, is being aware of and using the strengths...
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Leading Under Stress – The Choice Is Yours
Catherine Osborne – January 25, 2022
There is no doubt that stress impacts your thinking and decision making, and it impacts how you choose to react...
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Leading Under Stress – What Does it Feel Like?
Catherine Osborne – January 19, 2022
Stress, defined by Merriam-Webster’s dictionary, is “a state of mental tension and worry caused by problems in your life and...
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The Human Factor
Catherine Osborne – January 4, 2022
Improving the performance of an organization requires improving the behavioural performance of all of its people at a cultural level....
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A New Culture of Accountability
Catherine Osborne – December 28, 2021
Integrated teams, functioning in a culture of accountability, are the performance driver of choice in today's high performing organizations. Research...
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Let Behaviour Drive Performance
Catherine Osborne – December 21, 2021
When you think about behaviour competency to drive performance, consider the following key behaviour skills, and then ask yourself if...
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