Blog Archives

The New Leadership Paradigm

The knowledge economy and the subsequent ‘human’ economy as some refer to it, has presented the business world with the need for a huge paradigm shift on a global scale. As organizational success increasingly depends on the ability of the

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The Behaviour Element of Performance Excellence

Performance can be illustrated by this simple formula: Performance= technical skill x behavioural skill. In high-risk industries, such as health care delivery, an imbalance between these two elements of performance (technical skill and behavioural skill) can result in poor work

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Jerks at Work

No one wants to work with the proverbial jerk at work. These people are disruptive to performance and productivity and are now making their organizations targets for lawsuits. Note that performance failure typically is not the result of the absence

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The Cost of No Change

Changing behaviour is not something we like to do. Generally, being human means we lack the willingness to change even when we have the knowledge and the capability to do so. In fact, we lack the willingness to change even

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The Secret to Effective, Functional Relationships

There is a fundamental truth about organizational performance. The majority of people you know, yourself included, have a legitimate need for effective, functional relationships – personal, familial, and professional. It is actually these relationships that make you human and without

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Six Behaviour Attitudes of Enlightened Leadership

It is a known fact that when people are engaged positively with their leader they are more likely to be engaged in their work. Enlightened leaders succeed where other leaders fail because they perform at a higher level, are more

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Leader Behaviour for a High Performing Culture

Arising from the research being done in the neurosciences, the idea of individual behaviour, group and team behaviour, and overall organizational behaviour has taken on a new importance. Behaviour is the most tangible evidence of organizational culture that there is.

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Do You Have The Right Stuff For Followers?

Organizational performance can rise no higher than the collective performance of its people. With the arrival of the knowledge economy, organizations are transitioning on a global scale from a mechanistic environment of linear control, to a systemic environment of complexity.

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The Social Skills of Leadership

To be human means you need relationships which in turn necessitate social ability. Winning social behaviours are well documented, and according to Stanford Social Innovation Review, social competencies can be learned and developed with practice, the same way a 20

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Are Your People Connections Positive or Negative?

What is it that achieves results for organizations to succeed? Is it the methods, tools, technologies, protocols and systems, or is it the people? There is no doubt – it is your people that achieve results. The methods, tools, technologies,

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