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The human factors of Ineffective Communication

Much of the communication today in business and health care entails an exchange, wherein all parties involved must act as both giver and recipient of information. This exchange ensures that the information is received and the recipient has an opportunity

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LEADING HEALTHCARE TRANSFORMATION THROUGH CHAOS

Let’s face it, if we are not changing, chances are we’re not alive. Resistance to change is normal and natural. You see, the minute your brain realizes you are moving out of your ‘comfort zone’…it automatically sets off the famous

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