Blog Archives

The Advantage of Conflict and Confrontation

Even constructive conflict and confrontation makes the best of us anxious for a variety of reasons that include the following: 1. Conflict and confrontation force us to be accountable. The core of a conflict or confrontation within a team is

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The Five Generations

Understanding your behaviour style and the behaviour styles of your team is invaluable today in creating high performance in your organization. Today five generations of people make up the current workforce in Canada – silent or traditional (born before 1946),

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The Trust Quotient

The word trust is derived for the German word trost, meaning comfort. This is an appropriate association because when you trust someone, you are comforted by the belief that this person has your best interest at heart and thus will

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What Your People Want

Gone are the days when a paycheck, the employee of the month award, and the gold watch at retirement were sufficient motivators for people to perform at their best or to remain loyal and dedicated to the organization. Just as

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Be the Leader People Want to Follow

In today’s professional world, people are craving effective leadership. Middle level managers and their team members are overburdened and uninspired by individuals holding titled positions of authority providing neither effective leadership nor effective management. The issue is not change resistance.

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The Role of the Leader in Promoting Accountability

In creating an organization that is built for all outcomes, accountability is a visible practice. All team members are clear about their specific responsibilities. They are aware of the organization’s purpose, mission, vision, values, and how they fit into this

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What Worked Then, Won’t Work Now!

The prevalence of knowledge workers and the knowledge workforce is actually less than three decades old, and we all know change is mostly slow and painful.  But the truth of the matter is what worked for success in the 1990’s

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Are You Leading in the Dark? Three Lights of Accountability

In a collaborative culture accountability is a visible practice and framework. All team members are clear about their specific responsibilities. They are aware of the organization’s mission, vision, values, and how they personally fit into the framework. They are given

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