Unfortunately, it is not unusual to see people in management positions that are clueless about how to deal with the dysfunctional situations and behaviours — the “people issues,” that occur daily and could consume upwards of 80 percent of a…
Unfortunately, it is not unusual to see people in management positions that are clueless about how to deal with the dysfunctional situations and behaviours — the “people issues,” that occur daily and could consume upwards of 80 percent of a…
Behind every high-performing organization is an influential leader who is keenly aware of how thought habits drive individual behaviour, and how behaviour habits affect those with whom you work. And, whether formally trained or not, this influential leader knows the…
At the heart of sustaining highly effective relationships is the skill of expressing a professionally artful apology. There are various excuses people give for refusing to apologize for inappropriate, disrespectful, rude, and a host of other more toxic behaviours. Whatever…
There is a fundamental truth about organizational performance. The majority of people you know, yourself included, have a legitimate need for effective, functional relationships – personal, familial, and professional. It is actually these relationships that make you human and without…
Today’s knowledge-based organizations require highly educated individuals to bring their specialisms and experience together with others for a common goal of meeting organizational strategy and objectives. Predictably, these organizations are facing unique challenges. Not only do they require a clearly…
No one wants to work with the proverbial jerk at work. These people are disruptive to performance and productivity and are now making their organizations targets for lawsuits. Note that performance failure typically is not the result of the absence…
Changing our behaviour is not something we like to do. We lack the willingness to change even when we have the knowledge and the capability to do so. We lack the willingness to change even when we know doing so…
There is a fundamental truth about organizational performance. The majority of people you know, yourself included, have a legitimate need for highly effective, functional relationships – personal, familial, and professional. It is actually these relationships that make us human and…
Enlightened leaders recognize the importance of self-awareness and effective collaborative relationships and they focus their efforts on building connections with the people they lead. The six behavioural attitudes of their strategic approach to quality Cognitive Behaviour Development deserve a closer…
It is a known fact that when people are engaged positively with their leader they are more likely to be engaged in their work. Enlightened leaders succeed where other leaders fail because they perform at a higher level, are more…