A fundamental principle, what one might call a natural law, is that people choose to act and behave based on what they believe to be true about how they see the world around them. Neuroscience research substantiates this claim. The…
A fundamental principle, what one might call a natural law, is that people choose to act and behave based on what they believe to be true about how they see the world around them. Neuroscience research substantiates this claim. The…
There is nothing more destructive to an organization than a leader who is out of touch. You have to remain relevant. There is no doubt our world has changed; a lot of it for the better. Our workforces have also…
Albert Einstein wrote, “The significant problems we face cannot be solved at the same level of thinking we were at when we created them.” I would like to expand his words to also read that these significant problems cannot be…
Regardless of an official title at work, or in your community – whether you realize it or not — you are a leader. You’ve heard the saying “Behaviour speaks a thousand words.” And whether you know it or not, every…
Leadership failure rarely is the result of the absence of technical skill and intellect, but incompetence in behavioural skill. You only need to look at the headlines of the most recent business publication to substantiate the credibility of this statement.…
Changing behaviour is a challenge, even when not doing so means lost business, bankruptcy, the demise of a company, or harming other people. By the same token, changing a workplace culture that is dysfunctional or toxic will only occur by…
Just as technology has increased the borders of our markets, it has also increased competition for the best and brightest employees. Employees today seek to work for a company and leaders with whom they feel proud to be associated and…
In today’s workforce the talent pool of technically competent people fluctuates. While everyone still competes to hire people with strong technical skills, it is becoming increasingly clear that performance is a function of both technical skill and behaviour capacity. Furthermore,…
A relatively new phenomenon in today’s workforce in all developed counties is the presence of five generations of people – silent or traditional (born before 1946), baby boomers, (born approximately between 1946 and 1964), generation X (born approximately between 1965…
Sometimes you cannot articulate why you like or dislike someone’s behaviour, because often your internal preferences are unconscious. Behaviour preference or style, aka social/communication style, has been around for decades. Basically, everyone falls into one of four styles, frequently set…