Blog Archives

Leadership Development in Today’s World

A number of factors contribute to the failure of leadership development programs today. Among these is the limited participation by senior leadership in the training and in holding people accountable for changing behaviour following the training. Limited participation signals a

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Performance Excellence – Continuous Improvement

When behaviour is identified as a critical piece of the performance equation – and studies of corporate success stories have proven its relevance time and time again – it means that behaviour skills must become part of the organizational total

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Performance Excellence – The Skill of Positive Presence

Unfortunately, it is not unusual to see people in management positions that are clueless about how to deal with the dysfunctional situations and behaviours — the “people issues,” that occur daily and could consume upwards of 80 percent of a

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Performance Excellence – The Influential Leader

Behind every high-performing organization is an influential leader who is keenly aware of how thought habits drive individual behaviour, and how behaviour habits affect those with whom you work. And, whether formally trained or not, this influential leader knows the

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Leader Behaviour for a High Performing Culture

Arising from the research being done in the neurosciences, the idea of individual behaviour, group and team behaviour, and overall organizational behaviour has taken on a new importance. Behaviour is the most tangible evidence of organizational culture that there is.

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The Social Skills of Leadership

To be human means you need relationships which in turn necessitate social ability. Winning social behaviours are well documented, and according to Stanford Social Innovation Review, social competencies can be learned and developed with practice, the same way a 20

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Connection as a Leadership Strategy

Connection increases a leader’s influence among followers. This influence spurs followers to do more – improve their behaviour, develop their skills and talents, work better and harder, seek and participate in collaborations or teams, and achieve greater results. In today’s

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A Leader’s Connection

One of the most critical components, in fact, perhaps the most critical component of leadership success is the ability to connect with people. You cannot lead without connecting. Connection is an expression of leader compassion, trust, security, and hope. You

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The Eight Behaviours of Trust

Trust-earning or trust-building behaviours include: 1. Consistency in manner, words, and actions; 2. Accountability and transparency, including actively listening, sharing information, and taking responsibility instead of blaming; 3. Genuine or sincere interest in and concern for others; 4. Respectful and

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The Mental Model of Trust

Trust is a complex and far-reaching concept that pervades our personal and professional pursuits. We cannot bottle trust and sell it. Trust is based on an individual’s mental model that people are generally honorable. Social and ethical theorist Russell Hardin

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