When we accept that in today’s economy, all organizations are quickly becoming knowledge-based organizations (if they’re not already) made up predominantly of educated employees who are often professionals in their own right; And when we accept that the nature itself of knowledge work is inherently complex, ambiguous, fast-paced, in constant flux, and demands a continuous high level of excellence; Then we must acknowledge that workplace ‘stress’ is here to stay and our job now is to learn how to best manage, lead and work amid the chaos.
The results of over a decade of neuroscience research and advanced neuro-imaging technology has proven that the chaotic work environment that we find ourselves in triggers biological reactions that we must become aware of on an individual level, otherwise we will suffer the adverse effects that lead to poor health, poor performance and unhealthy relationships. The findings also indicate that the only tangible evidence of our ability to cope with this chaotic-type of work environment is behaviour, and thus behaviour skill (which has always been the soft side of performance) now takes on a whole new importance.
As behavioural skill becomes more and more important in the performance equation (Performance = Technical Skill x Behavioural Skill), it becomes more and more important that we identify what effective behaviour is and hold each other accountable for it. As with any performance management plan, continuous improvement is essential, and therefore a new focus is appearing on behaviour skill as a performance object in the organizational quality improvement plan.
The skill of Positive Presence™ is an innovative thought model connecting workplace behaviour to human energy and provides a systematic, programmatic methodology for equipping leaders with the knowledge and understanding necessary for developing and sustaining the behaviour skills indicative of an energized work force – one that underpins a culture of collaboration and accountability.
The verdict is in, and the evidence is inarguable – organizational leaders must become proficient in first, self-management of their own behaviour skill, and second, the ability to develop and adjust to the behaviour skill of the people they lead. Finally, behaviour skill must become part of the overall organizational quality management plan.
Catherine is the President and CEO of CORPORATE HARMONY, providing virtual solutions for leadership development and organizational culture change. Her leadership and coaching experience as a Project Manager in an ever-changing, fast moving technological organization with unrelenting demands drove her to the realization that a positive mindset and strength-building behaviors are essential for today’s complex and chaotic organizational systems. CORPORATE HARMONY’s virtual platform of programs, coaching and performance measurement, is an innovative online technology of tested proprietary content. The world-class content of CORPORATE HARMONY’s Positive Presence Program develops the skill of ‘Positive Presence’ and the necessary ‘Positive Presence Behaviour Competencies’ for maintaining a positive and energized mindset and increased performance in today’s complex work environment, and leading to a culture of collaboration and connection. Catherine’s vision for Corporate Harmony is to bring the skill of “Positive Presence” to the corporate world as it becomes more complex, ambiguous and chaotic. Catherine is uniquely positioned to impact organizations’ productivity and long term success, with her powerful vision of eliminating bad stress from every workplace around the globe, bringing purpose into the people equation to promote healthy, productive and meaningful work cultures and turn the tide on the neglect of mental health on a global scale. Catherine is author of the book: “CORPORATE HARMONY – The Performance Link for Today’s Modern Organization” Catherine can be reached at: Catherine.Osborne@corporateharmony.ca or go to ‘contact us’ on our website www.corporateharmony.ca. Catherine is available for consultation, and can be reached by 519-695-3407.