Gone are the days when a paycheck, the employee of the month award, and the gold watch at retirement were sufficient motivators for people to perform at their best or to remain loyal and dedicated to the organization. Just as technology has increased the borders of our markets, it has also increased competition for the best and brightest employees. Employees today seek to work for a company and leaders with whom they feel proud to be associated and who treat them like active contributors, not passive producers.
In a 2013 study by the Society for Human Resource Management, on employee job satisfaction and engagement, “relationships with immediate supervisor” was ranked more significant to employees, than employee benefits, or the organization’s financial stability. Employees want to work for leaders (managers and supervisors) who appreciate the value they add and rely on their passions and talents to every extent possible.
It is important that leaders acknowledge that workplace culture is a direct reflection of current leadership. A direct determinate of workplace culture is the degree the individual leader chooses to engage with others. As a leader you must make a purposeful decision to engage your employees on a positive emotional level. Although engagement is a personal matter, successful leaders acquire and practice daily the mindset and behaviour skills that will create a culture that promotes a sense of personal ownership, accountability, and responsibility among their team members.
This culture-creating mindset and behaviour are learned skills that only come through knowledge and practice. Acquiring the skill of Positive Presence will provide you with the tools and techniques necessary for developing and sustaining the kind of workplace culture you want to be associated with.
CORPORATE HARMONY is grateful to Dr. Michael E. Frisina for his contributions to this entry.
