Cooperation is the act of participating, contributing, or helping to advance or accomplish a goal. It is similar to collaboration in that cooperation requires the input of many people. It is different from collaboration in that those involved in cooperation do not necessarily have to be members of the collaboration, and as such, these individuals or groups can have their own agendas but still contribute to the work of collaboration.
For example collaboration between hospital executives and physicians benefits from the cooperation of nurses, other caregivers, and support staff. Collaboration cannot occur without cooperation, but cooperation can occur without formal collaboration.
A cooperative attitude is a mental model. It influences a person’s desire and willingness to cooperate and produces an emotional response. For example, if an organization’s vice president is convinced that cooperation creates more work but yields no advantage for himself and his department, he will not volunteer his skills and knowledge to the effort; if required to cooperate he will perform with half effort, constantly question the necessity of the process and harbor resentment. This behaviour, in turn, negatively impacts his staff and anyone with whom he has contact.
Conversely, executives with a positive attitude about cooperation will do what they can to help and will feel honored that they are contributors to the overall mission. Their attitude then inspires and encourages staff and associates to change their cooperation mindset. Since a cooperative attitude is critical to true collaboration, leaders must work to change their own mental model first if necessary, and then guide their followers to do the same.
Without a cooperative attitude, disruptive competition and conflict reign – two conditions in which errors are highly likely, staff morale and motivation are low, performance is inconsistent and unreliable, communication and cooperation are nonexistent, and everyone has a secret agenda. Does any of this sound like a place you really want to work?
