As leaders, we need to focus on forming teams that can perform amid the complexity and chaos of today’s work environment –a team whose members have behavioural competencies, including interpersonal skills that enhance each other’s’ performance. It has been proven over and over again that technical expertise alone will not suffice to advance the goals of the team. Excellent outcomes are the product of good people working together in harmony; the good “best practices” process is a secondary factor in the success.
Creating and sustaining a highly functional integrated team necessitates developing strong cognitive skills and strong behavioural skills that create strong and lasting relationships. Remember that we rarely get the relationships we want, but we do get the relationships we work for. Working to create an effective team involves the following:
–‐ Asking more than telling
–‐ Expressing thanks and appreciation in both formal and informal ways
–‐ Including the group in brainstorming and problem solving process
–‐ Being approachable
–‐ Rewarding cooperative and interdependent behaviour, not “rock star” performance
–‐ Hiring people who value and understand shared responsibility and accountability
–‐ Staying committed to collaboration, not competition and conflict.
The skill of Positive Presence is a ‘must have’ for today’s leaders, equipping them to create a culture of collaboration through improved communication, modeling and teaching a cooperative attitude, and celebrating differing behaviour styles. The skill of Positive Presence is an innovative thought model connecting workplace behaviour to human energy and provides a systematic, programmatic methodology for equipping leaders with the knowledge and understanding necessary for developing and sustaining high-performing integrated teams.
CORPORATE HARMONY is grateful to Dr. Michael E. Frisina for his contributions to this entry.
