Emotionally aware leaders understand their own (and, by extension, their employees) emotional triggers. Emotional triggers are people, events, conditions, or experiences that arouse intense negative reactions. Incompetence, micromanagement, constantly missing…
Leaders without emotional awareness, do not relate well to others or engage with them, and in fact, are more likely to cause dissatisfaction, conflict and performance dysfunction. It’s less than…
It is inevitable actually, that you will at some point in your career find yourself faced with the necessity to make a change that you don’t agree with, for whatever…
Let’s face it, if we are not changing, chances are we’re not alive. Resistance to change is normal and natural. You see, the minute your brain realizes you are moving…
Human emotions are as complex as they are varied. In a span of one day, we all experience a significant number of emotional highs and lows. An average person in…
At the heart of sustaining highly effective relationships is the skill of expressing a professionally artful apology. There are various excuses people give for refusing to apologize for inappropriate, disrespectful,…
Far too many people are unaware of how they are perceived by family, friends, and professional colleagues. We all know, and it is easy for us to recognize, other people…
Changing behaviour is not something that comes easy for most people. Generally, being human means you lack the willingness to change even when you have the knowledge and the capability…
Today’s knowledge-based organizations require highly educated individuals to bring their specialisms and experience together with others for a common goal of meeting organizational strategy and objectives. Predictably, these organizations are…
No one wants to work with the proverbial jerk at work. These people are disruptive to performance and productivity and are now making their organizations targets for lawsuits. Note that…