Blog Archives

The Artful Apology

At the heart of sustaining highly effective relationships is the skill of expressing an artful apology. There are various excuses people give for refusing to apologize for inappropriate, disrespectful, rude, and a host of other more toxic behaviours. Whatever the

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The Cost of No Change

Changing behaviour is not something we like to do. Generally, being human means we lack the willingness to change even when we have the knowledge and the capability to do so. In fact, we lack the willingness to change even

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Six Behaviour Attitudes of Enlightened Leadership

It is a known fact that when people are engaged positively with their leader they are more likely to be engaged in their work. Enlightened leaders succeed where other leaders fail because they perform at a higher level, are more

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The Social Skills of Leadership

To be human means you need relationships which in turn necessitate social ability. Winning social behaviours are well documented, and according to Stanford Social Innovation Review, social competencies can be learned and developed with practice, the same way a 20

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Are Your People Connections Positive or Negative?

What is it that achieves results for organizations to succeed? Is it the methods, tools, technologies, protocols and systems, or is it the people? There is no doubt – it is your people that achieve results. The methods, tools, technologies,

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Connection as a Leadership Strategy

One of the most critical components, in fact, perhaps the most critical component of leadership success is the ability to connect with people. You cannot lead without connecting. Connection is an expression of leader compassion, trust, security, and hope. You

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