Emotionally aware leaders understand their own (and, by extension, their employees) emotional triggers. Emotional triggers are people, events, conditions, or experiences that arouse intense negative reactions. Incompetence, micromanagement, constantly missing…
Let’s face it, if we are not changing, chances are we’re not alive. Resistance to change is normal and natural. You see, the minute your brain realizes you are moving…
Human emotions are as complex as they are varied. In a span of one day, we all experience a significant number of emotional highs and lows. An average person in…
At the heart of sustaining highly effective relationships is the skill of expressing an artful apology. There are various excuses people give for refusing to apologize for inappropriate, disrespectful, rude,…
Changing behaviour is not something we like to do. Generally, being human means we lack the willingness to change even when we have the knowledge and the capability to do…
It is a known fact that when people are engaged positively with their leader they are more likely to be engaged in their work. Enlightened leaders succeed where other leaders…
To be human means you need relationships which in turn necessitate social ability. Winning social behaviours are well documented, and according to Stanford Social Innovation Review, social competencies can be…
What is it that achieves results for organizations to succeed? Is it the methods, tools, technologies, protocols and systems, or is it the people? There is no doubt – it…
One of the most critical components, in fact, perhaps the most critical component of leadership success is the ability to connect with people. You cannot lead without connecting. Connection is…