Leaders without emotional awareness, do not relate well to others or engage with them, and in fact, are more likely to cause dissatisfaction, conflict and performance dysfunction. It’s less than 30 years since the idea of emotions having an impact on personal and professional success, productivity and performance was named: emotional intelligence (EI). Emotional awareness operates under the same principles as EI. Its message is simple: When you are emotionally aware, you are conscious of others’ emotions and are more able to bring out the best in their behaviour and performance.
Your thoughts are the primary trigger to your emotions (and vice versa) in somewhat of a cause and effect relationship. How you choose to think about an event or another person directly relates to the emotions triggered by those thoughts. If you change your thoughts, you will change the emotion. Research is proving over and over that an environment of positive emotional energy is needed for achieving peak performance, building strong and sustainable relationships and experiencing good health in the workplace.
A leader’s emotional awareness is important because employees relate to their leader on an emotional level. How an employee feels (e.g., awed, intimidated, indifferent, impressed) about their leader influences the way they do their job and the way they behave on the job. This feeling extends to whether they stay or leave the organization and whether they act as ambassadors (or proud advocates) of the organization.
But let’s face it, it’s sometimes a huge stretch to think and/or feel positive about your leader. Unfortunately, your mental, physical and emotional wellness depends on you being able to adjust to the positive – at the very least, it’s important to be able to ‘trick’ yourself into positive feelings and/or thoughts. Learning the skill of Positive Presence provides employees at all levels with the language, knowledge, exercises, and techniques necessary to make the adjustment and maintain mental, physical and emotional wellness throughout your organization.
CORPORATE HARMONY is grateful to Dr. Michael E. Frisina for his contributions to this entry.
