The truth is that the so-called soft skills of behaviour are really the hard skills that create the measure of influence for performance success. Time and again the fundamental problems related to the lack of engagement and work performance enhancement is related to how people consistently experience their leader’s and peers’ negative behaviour. These failures can be directly linked to the absence of consistent, positive behaviour.
As a result, everyone in the organization needs to be able to confront their own behaviour. Sadly, few people have the courage, the know-how, or the willingness to do so on their own. Identifying and developing the skill of Positive Presence is imperative for leadership at all levels within an organization, to establish accountability within their performance culture. With accountability you then align behaviour to organizational values to create and sustain highly effective relationships that powers engagement and drives organizational performance.
In closing, changing behaviours is a lot harder than most realize, even when not doing so means lost business, bankruptcy, the demise of a company, or harming patients. Changing a workplace culture that is dysfunctional or toxic is also not an easy task, but it is possible with a philosophy of Positive Presence. When leaders choose to focus on the aspect of individual leader behaviour and commit to employee engagement over that of technology and process, then it creates the avenue whereby employee satisfaction can improve, leading to increased productivity and performance.
Dr. Deming may have said it best this way summing up with an urgency imperative, “You do not have to change. You do not have to survive either.”
Catherine is the President and CEO of CORPORATE HARMONY, providing virtual solutions for leadership development and organizational culture change. Her leadership and coaching experience as a Project Manager in an ever-changing, fast moving technological organization with unrelenting demands drove her to the realization that a positive mindset and strength-building behaviors are essential for today’s complex and chaotic organizational systems. CORPORATE HARMONY’s virtual platform of programs, coaching and performance measurement, is an innovative online technology of tested proprietary content. The world-class content of CORPORATE HARMONY’s Positive Presence Program develops the skill of ‘Positive Presence’ and the necessary ‘Positive Presence Behaviour Competencies’ for maintaining a positive and energized mindset and increased performance in today’s complex work environment, and leading to a culture of collaboration and connection. Catherine’s vision for Corporate Harmony is to bring the skill of “Positive Presence” to the corporate world as it becomes more complex, ambiguous and chaotic. Catherine is uniquely positioned to impact organizations’ productivity and long term success, with her powerful vision of eliminating bad stress from every workplace around the globe, bringing purpose into the people equation to promote healthy, productive and meaningful work cultures and turn the tide on the neglect of mental health on a global scale. Catherine is author of the book: “CORPORATE HARMONY – The Performance Link for Today’s Modern Organization” Catherine can be reached at: Catherine.Osborne@corporateharmony.ca or go to ‘contact us’ on our website www.corporateharmony.ca. Catherine is available for consultation, and can be reached by 519-695-3407.