Blog Archives

The Feedback Loop of Change

Posted on January 9, 2024 by Catherine Osborne

When we understand that cognitive dissonance (the uncomfortable feelings that accompany the perception of contradictory information, and the mental toll of it) is in essence a biological reaction to the way feedback is delivered to us, then we are in…

Feedback and Your Skill of Positive Presence

Posted on January 4, 2024 by Catherine Osborne

Giving and receiving feedback is probably one of life’s greatest challenges both personally and professionally. As leaders, it is critical to continually develop our capacity for both giving and receiving feedback, both positive and negative. Most would agree that giving…

Six Questions to Becoming an Influential Leader

Posted on December 12, 2023 by Catherine Osborne

As leaders we must always be pursuing new avenues that can improve or enhance our overall leadership influence. In today’s global economy, we must continually transform our own leadership effectiveness, the performance of our people, and the overall productivity of…

Why Effective Communication Matters

Posted on November 21, 2023 by Catherine Osborne

Remember that communication starts and stops all collaborations. We cannot begin to collaborate without effective and functional conversations. Of greatest importance is for team members to be able to share vital information without fear of experiencing intimidation, retaliation, rude, demeaning,…

Tagged with: behaviour, collaborations, communication, leaders, mindset, organization, performance, positive, positive presence, team, thought
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The Organizational Factors of Ineffective Communication

Posted on November 7, 2023 by Catherine Osborne

Can we place too much emphasis on the need for open and effective communication? There are entire books, lectures, and even professional organizations dedicated to researching and improving overall communication in the workforce. What all this attention on communication says…

A New Leadership Mindset

Posted on October 24, 2023 by Catherine Osborne

Successful leadership of the future will require a complete culture shift to a new leadership mindset of connectivity. In the developed world, our organizations are now composed primarily of knowledge workers– educated people who are experts in their individual fields,…

Tagged with: behaviour, cooperation, energy, engagement, information transfer, knowledge workers, leadership, mindset, motivation, success
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Leadership Capacity For Exceptional Performance

Posted on October 17, 2023 by Catherine Osborne

It’s a simple question – what is the difference between leading and managing? While many of us can explain the difference between the two, the fact remains that many of us go about our daily behaviour simply ‘managing’, without making…

How Behaviour drives Employee Engagement

Posted on October 3, 2023 by Catherine Osborne

It is not uncommon in today’s business culture, to find organizations where someone is in charge of engagement as though you could assign it or delegate it. A culture of engagement is nothing more than the total sum of each…

Is Employee Satisfaction Enough?

Posted on September 26, 2023 by Catherine Osborne

While employee satisfaction is still a goal for many organizations, it is no longer sufficient to achieve and sustain high levels of performance in today’s economically strained environment. Just as technology has increased the borders of our markets, it has…

One Bad Apple – One Bad Barrel

Posted on September 12, 2023 by Catherine Osborne

Many of us have heard the phrase “one bad apple can ruin the whole barrel”. This adage has been used for centuries to relate individual workplace behaviour to the ability of a rotten piece of fruit to spoil the whole…