Think back to the first time you heard the word “leader.” Now think of the words or phrases you attribute to a person you consider a leader. Some examples of the words or phrases we attribute to a leader include: honesty, communicator, integrity, approachable, creative, a positive attitude, visionary, compassionate, motivational, and inspirational. Take note that these examples are all behaviour attributes.
In describing the word leader, most often we associate a leader to a consistent set of behaviours. What descriptors we don’t see commonly attributed to leaders or leadership are those associated to manager, management, or boss. This is not a semantics exercise. Before people commit and engage in their work, they commit and engage emotionally to their leaders through the behaviour of their leader.
Understanding the behaviour and behavioural response of the people we work with – becoming “behaviour smart” as a leader – is a key leverage to performance improvement. You can become a more effective leader, achieve your desired goals and objectives, and create a high performing culture, when you lead as a leader and not as a boss.