Leaders of the future will have to do far more “inside” work than was required of their predecessors. They will have to understand what their personal behaviour preferences are and then understand the behaviour of those they lead. To not do this work means there is good chance they will lose 75% of their followers due to incorrect and inappropriate behaviour. So, behaviour quality management is here to stay and can be summarized in a four-step process.
First, Step 1: Identifiy the need for leaders to hone their skill of Positive Presence™ – the skill of adjusting and creating a positive and energized mindset within one’s self through conscious thought processes – in order to bring an awareness and insight into the needs and minds of the people they lead and the environment in which they work.
Next, Step 2: Identifiy the need to provide an work environment that actively supports the physical, emotional and interpersonal wellbeing of employees by whatever means possible. It doesn’t have to be fancy gyms and game rooms, but it must help create an environment of overall wellbeing and ultimately, it must be a place of positive human energy.
Next, Step 3: Acknowledge that leaders of the future will be called upon to not only become proficient in behaviour skill with a resilient and strength-building mindset, but also to implement and support a systematic program that will develop all employees in the skill of Positive Presence that results in a collective environment of Positive Intelligence throughout the organization.
And finally, Step 4 calls on leaders to develop a quality management process around behaviour skill – the tangible evidence of one’s proficiency in the skill of Positive Presence – in order to begin the journey to a new level of employee engagement.
The major challenge for future leaders will be to develop a workforce that is motivated and energized – a workforce that is not only sustainable – but a workforce that can learn in a dynamic culture of collaboration and accountability and is organic in nature for generations to come.
