Organizational performance can rise no higher than the collective performance of its people. With the arrival of the knowledge economy, organizations transitioned on a global scale from a mechanistic environment…
To be human means you need relationships which in turn necessitate social ability. Winning social behaviours are well documented, and according to Stanford Social Innovation Review, social competencies can be…
The principle of connection validates and puts into practice the concepts of self-awareness and collaboration. Self-awareness enables leaders to initiate connections with their employees, while trust and accountability – the…
What is it that achieves results for organizations to succeed? Is it the methods, tools, technologies, protocols and systems, or is it the people? There is no doubt – it…
Connection increases a leader’s influence among followers. This influence spurs followers to do more – improve their behaviour, develop their skills and talents, work better and harder, seek and participate…
One of the most critical components, in fact, perhaps the most critical component of leadership success is the ability to connect with people. You cannot lead without connecting. Connection is…
A leader’s high degree of credibility is the sum of both behavioural and technical skills, and this credibility is what sustains trust. Trust, in turn, leads followers to support the…
Trust enables your team not only to perform its daily function but also to rise above conflicts and crises. In today’s fast-paced, complex, ambiguous environment of constant change, conflicts and…
Trust-earning or trust-building behaviours include: 1. Consistency in manner, words, and actions; 2. Accountability and transparency, including actively listening, sharing information, and taking responsibility instead of blaming; 3. Genuine or…
Trust is a complex and far-reaching concept that pervades our personal and professional pursuits. We cannot bottle trust and sell it. Trust is based on an individual’s mental model that…