Blog Archives

A New Path to Employee Engagement

The greatest single threat to the future of organizations as we know them today is the inability of leadership to engage its workforce for sustainable satisfaction and engagement. In the recent State Of The Global Workplace Report, Gallup concludes that

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Working With Stress

Stress is a relational transaction between our self and our environment during which we perceive and appraise events as threatening — in that they are over-taxing to us in some way. As leaders we must learn how to change the

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The Cycle of Absenteeism in Health Care

Public health care, in fact the public sector as a whole is wrought with high rates of absenteeism, decreased productivity and quality, and may I say, a less-than-healthy work force? The kind of stress caused by the very nature of

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What is a Collaborative Team?

As leaders, we need to focus on forming teams that can perform amid the complexity and chaos of today’s work environment –a team whose members have behavioural competencies, including interpersonal skills that enhance each other’s’ performance. It has been proven

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The Integrated Team in Crisis

We have all heard throughout our lives the importance and value of teamwork. Even as children, on sports teams and in school, we have consistently been influenced by the concept of teamwork. So how do we take these long held

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Are you a Positive Professional Role Model?

The fastest way to derail any collaborative efforts in an organization is an individual leader’s negative behaviour. Over time, negative experiences erode a leader’s influence. This is particularly true for leaders who give plenty of lip service to forging effective

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Collaboration Engages Employees

Today’s complexity, ambiguity and rapid change bring with it the realization that in today’s knowledge-based organizations, and particularly healthcare organizations, it is difficult – or more accurately, impossible — for any one leadership group, on its own, to achieve organizational

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Performance Expectations Drive Collaboration

Organizations still entrenched in the dated command and control leadership paradigm and “we work alone – rock star” mentality, struggle to compete against organizations that embrace a culture of collaboration. Peak performing organizations embrace collaboration, creating engaged employees in a

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Don’t Settle For ‘Good’

If you asked someone how they are doing, how different do you feel based upon the response between them saying, “I am good” or “I am great?” Now apply that to business or health care, if I asked you how

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The Performance Gap

Performance is the product of what we are capable of doing (technical skill) multiplied by what we are willing to do (motivation). In health care delivery, as in other high-risk industries, a gap between these two elements of performance can

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