Cooperation is the act of participating, contributing, or helping to advance or accomplish a goal. It is similar to collaboration in that cooperation requires the input of many people. It is different from collaboration in that those involved in cooperation…
Blog Archives
Is Your Workplace Cooperative?
Tagged with: attitude, behaviour, caregivers, change, collaboration, Competition, conflict, cooperation, Emotional, encouragement, executives, inspire, leaders, mental model, mindset, mission, motivation, nurses, physicians, positive attitude
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The Emotional Bank – How Wealthy Are You?
Self-examination reveals many things, including your level of sincerity, which is a trait all enlightened leaders share. Sincerity is synonymous with genuineness, honesty, and authenticity. In his best-selling book, The 7 Habits of Highly Effective People, Stephen Covey presented the…
Tagged with: awareness, behaviour, cohesion, confidence, connections, credibility, emotional awareness, Emotional Bank, Emotions, harmony, mindset, performance, positive, positive presence, relationships, sincerity, Trust, unity
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Emotional Connection – The Three Points of Contact
A leader’s emotional awareness is important because employees relate to their leaders on an emotional level in several ways: First, how employees feel (e.g., awed, intimidated, indifferent, impressed) about their leader influences the way they do their job and the…
Emotional Awareness – Are You?
Twenty years ago, the idea of emotions having an impact on personal and professional success, productivity and performance was given a new name: emotional intelligence. Emotional intelligence (EI), first defined in an article by psychologists Peter Salovey and John Mayer,…
Behaviour Accountability
This is the most challenging aspect of the coaching and counseling process: To adequately acknowledge the need to change behaviour, a person must be compelled to search for, examine and question those unconscious assumptions they have buried deep in the…
Tagged with: accountability, attitudes, behaviour, Choice, coaching, counseling, dissonance, effective, experiences, high performers, internal change, internal drivers, mindset, morale, patterns, positive, positive presence, productive, unconscious assumptions
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The Deming Way
December 20, 2021 will mark the twenty-eighth anniversary of the passing of Dr. W. Edwards Deming. As we all know, Dr. Deming is touted as the key innovator in driving top management toward improvements in design, product quality, testing, and…
Tagged with: behaviour, Excellence, Improvement, mindset, performance, philosophy, quality, safety, transformation
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Keeping Conflict and Confrontation Constructive
Everyone faces it — conflict and confrontation. It cannot be avoided in today’s fast-paced workplace … but it doesn’t have to be a negative experience. We can choose it to be, well if not positive, at least constructive. The first…
Tagged with: behavioral, collaboration, conflict, Confrontation, connection, constructive, energy, mindset, negativity, performance, positive outcome, positive presence, purposeful, relationships, solutions, stress
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The human factors of Ineffective Communication
Much of the communication today in business and health care entails an exchange, wherein all parties involved must act as both giver and recipient of information. This exchange ensures that the information is received and the recipient has an opportunity…
Tagged with: behaviours, collaborations, communication, communication partners, conflict, confusion, development, exchange, frustration, giver, health care, interpersonal inadequacies, leader, mindset, recipient
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Leaders Must Say No to the Status Quo
Leaders today need to be highly dissatisfied with the status quo. They must be unwilling to allow preventable pain and suffering to continue needlessly. They must be unwilling to waste precious resources and to settle for second-rate productivity and financial…
Tagged with: behaviour, belief, benefits, cause, change, conviction, Experience, feelings, innovation, mindset, performance, positive presence, productivity, purpose, urgency
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Positive Presence As A Business Improvement Strategy
The cultural and managerial aspects of lean are possibly more important than the actual tools or methodologies of production itself. The role of organizational leaders is the fundamental element of sustaining the progress of lean thinking. In 2001 Toyota formalized…
Tagged with: attitudes, continuous improvement, cultural, engagement, mindset, mutual trust, positive presence, principles, production, relationships, Respect, transformation, values
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