What Worked Then, Won’t Work Now!
The prevalence of knowledge workers and the knowledge workforce is actually just three decades old, and we all know change is mostly slow and painful. But the truth of the…
How Hard Is Change?
Changing behaviour is not something that comes easy for most people. Generally, being human means you lack the willingness to change even when you have the knowledge and the capability…
Why Effective Communication Matters
Remember that communication starts and stops all collaborations. We cannot begin to collaborate without effective and functional conversations. Of greatest importance is for team members to be able to share…
The Organizational Factors of Ineffective Communication
Can we place too much emphasis on the need for open and effective communication? There are entire books, lectures, and even professional organizations dedicated to researching and improving overall communication…
A New Leadership Mindset
Successful leadership of the future will require a complete culture shift to a new leadership mindset of connectivity. In the developed world, our organizations are now composed primarily of knowledge…
Leadership Capacity For Exceptional Performance
It’s a simple question - what is the difference between leading and managing? While many of us can explain the difference between the two, the fact remains that many of…
The ‘Quick-Test’ of Engagement
All leaders we must realize that for people to truly follow your lead, they first must believe that you, as their leader, have their best interests at heart. This belief…
How Behaviour drives Employee Engagement
It is not uncommon in today’s business culture, to find organizations where someone is in charge of engagement as though you could assign it or delegate it. A culture of…
One Bad Apple – One Bad Barrel
Many of us have heard the phrase “one bad apple can ruin the whole barrel”. This adage has been used for centuries to relate individual workplace behaviour to the ability…
Behaviour Quality Management
Leaders of the future will have to do far more “inside” work than was required of their predecessors. They will have to understand what their personal behaviour preferences are and…