Blog Archives

The Performance Gap

Performance is the product of what we are capable of doing (technical skill) multiplied by what we are willing to do (motivation). In health care delivery, as in other high-risk industries, a gap between these two elements of performance can

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Leader Connection Drives Performance

As a leader you are responsible for giving your people reasons to follow you. You do this by understanding what they want and need to fulfill their work requirements and contribute to a mutual and beneficial meaningful purpose in their

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This New Year: Commit to Positive Presence Behaviour Competencies

We live in a time of great excitement as we watch the world we grew up in literally changing before your eyes. This is the first time in the history of man that we are able to watch the evolution

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This New Year: A New Mindset

The business and professional climates that we work in today are getting increasingly more complex, more ambiguous, more demanding, and in continuous fast-paced change. Each day the markets in which we compete grow as technology increases the reach of our

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Behaviour Drives Performance Excellence

There is a fundamental truth about organizational performance. The majority of people you know, yourself included, have a legitimate need for highly effective, functional relationships – personal, familial, and professional. Here is the reality check. Few people are willing to

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What Culture Says About You as a Leader

Gone are the days when a paycheck, the employee of the month award, and the gold watch at retirement were sufficient motivators for people to perform at their best or to remain loyal and dedicated to the organization. Just as

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Relationship Killers

Collaboration in any organization requires three elements – effective communication, a cooperative attitude, and integrated teams. All three of these elements are based on the principles of human factors psychology which is the study of human behavioural patterns and thinking

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The Skill of Positive Presence

Leaders that have high-level skills in Positive Presence™ and the Positive Presence Behaviour Competencies of Influential Leadership, are very aware when there is a lack of accountability and therefore behave and urge others to behave, in a manner that promotes

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Accountability as a Visible Practice

In a collaborative culture with an influential leader that is skilled in Positive Presence™, accountability is a visible practice. All team members are clear about their specific responsibilities. They are aware of the organization’s mission, vision, values, and how they

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How Accurate is Your Shot?

Periodically, when serving in titled positions of leadership, it is imperative to self-evaluate your behaviour performance as a means of staying focused and on target to getting the right things done well. Many times we can best accomplish this self-assessment

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