In a collaborative culture with an influential leader that is skilled in Positive Presence™, accountability is a visible practice. All team members are clear about their specific responsibilities. They are aware of the organization’s mission, vision, values, and how they fit into this framework. They are given measures and tools to use in this framework. They are given measures and tools to use in determining if they are moving forward or falling behind on their objectives. They are emancipated to do their job, and they are rewarded for their efforts. The result is a high level of employee engagement with a vested interest in the success of the organization.
Accountability is indispensable in collaboration because collaborative work is interrelated. For example, if one team member makes an error or falls behind schedule, he must report it to the rest of the team to stem the consequences; failure to disclose a problem in one part could potentially damage the entire work. In addition, taking responsibility for errors is easier in a collaborative setting, where the focus is on correction rather than on blame. Thus, fear of retribution is minimal, if it exists at all, allowing for a more honest exchange among team members.
Is your work environment one of accountability or are you stuck in a traditional culture with command and control leadership where management demands and praises the value of accountability, but does not provide the resources nor the environment that enables accountability to flourish. If you’re stuck, it’s time to get un-stuck and get out… or get educated in the skills and behaviour competencies of Positive Presence. In doing so, you will have the tools and mindset to make positive change.
CORPORATE HARMONY is grateful to Dr. Michael E. Frisina for his contributions to this entry.
