Influential leaders almost always are highly dissatisfied with ‘status quo’. They are unwilling to allow preventable pain and suffering to continue needlessly. They are unwilling to waste precious resources and to settle for second-rate productivity and financial performance. Volition enables dissatisfied leaders to make a choice to bring back emotional meaning and purpose to their work.
Richard Beckhard and Rubin Harris offer this classic equation regarding change resistance:
dissatisfaction x desirability x practicality >(is greater than) resistance to change. Volition increases the desirability factor in this change equation. People will likely voluntarily change their behaviour if they are told the “why” (the conviction) before they are taught the “what” (convincing) and the “how” (compelling). This concept has existed in neuroscience and in clinical psychology for a long time. Simon Sinek has been able, most recently, to talk about “begin with why” in a way that is resonating throughout multiple industries and leadership boardrooms.
Suffice it to say, all great innovation, really big changes, are inspired by the concept of “why” – the purpose, the cause, and the belief in what many peak performers refer to as the ‘urgency imperative’. If you inspire me by raising my level of dissatisfaction with the status quo, raising my level of desire by demonstrating the benefits, and showing me that what you are asking me to do is practical, doable and achievable, then you increase the likelihood of me embracing the change.
Saying no to the status quo means change must happen. To change behaviour you must first use experience to change the thinking of previously held beliefs. Experience generates knowledge and emotion that inform future experiences. The more positive the feelings and the more direct the linkage to experience, the more likely thinking and beliefs are to change. When thinking and beliefs change (dissatisfaction, desirability, practicality) so do behaviours.
When you are ready for change, learning the skill of Positive Presence provides a systematic, programmatic methodology for transforming the intangible thoughts and beliefs to tangible, positive workplace behaviour. Positive Presence programs equip influential leaders with the knowledge and understanding necessary for developing and sustaining an innovative thought model connecting workplace behaviour to human energy — – it demonstrates and develops the connection between the tangible and the intangible.
