Public health care, in fact the public sector as a whole is wrought with high rates of absenteeism, decreased productivity and quality, and may I say, a less-than-healthy work force? The kind of stress caused by the very nature of…
Public health care, in fact the public sector as a whole is wrought with high rates of absenteeism, decreased productivity and quality, and may I say, a less-than-healthy work force? The kind of stress caused by the very nature of…
The fastest way to derail any collaborative efforts in an organization is an individual leader’s negative behaviour. Over time, negative experiences erode a leader’s influence. This is particularly true for leaders who give plenty of lip service to forging effective…
Performance is the product of what we are capable of doing (technical skill) multiplied by what we are willing to do (motivation). In health care delivery, as in other high-risk industries, a gap between these two elements of performance can…
Think about all the people who have had leadership responsibility and authority over you. Who inspired, believed, and encouraged you? When I reflect on this question, several teachers— from grade school to graduate school—come to mind. These teachers pushed me…
The business and professional climates that we work in today are getting increasingly more complex, more ambiguous, more demanding, and in continuous fast-paced change. Each day the markets in which we compete grow as technology increases the reach of our…
The truth is that the so-called soft skills of behaviour are really the hard skills that create the measure of influence for performance success. Time and again the fundamental problems related to the lack of engagement and work performance enhancement…
In a moment of self- reflection, ask yourself the following question, “Are my current habits and behaviour getting me to where I want to go?” If the answer is “No” you need to consider making some changes. Far too many…
Leaders that have high-level skills in Positive Presence™ and the Positive Presence Behaviour Competencies of Influential Leadership, are very aware when there is a lack of accountability and therefore behave and urge others to behave, in a manner that promotes…
As John Maxwell wrote “Everyone communicates. Few connect. It’s difficult to connect with people while pursuing your own selfish agenda. By nature, connecting is a giving experience.” Connection is the strategy of successful leaders. Connection is the linkage among people…