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Making the Connection

  • Post author:Catherine Osborne
  • Post published: July 13, 2021
  • Post category:Uncategorized

Relationships, by their nature, require constant and consistent tending. The quality of the care you put into these relationships translates into either a negative or positive experience. That is, the…

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Trust or Collaboration?

  • Post author:Catherine Osborne
  • Post published: June 29, 2021
  • Post category:Uncategorized

The fundamental purpose of building and sustaining trust is to accomplish tasks and achieve goals. This is true for any enterprise, whether for-profit or not-for-profit. In this way, trust is…

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The Role Of The Leader In Promoting Accountability

  • Post author:Catherine Osborne
  • Post published: June 15, 2021
  • Post category:Uncategorized

An ‘influential leader’ is a leader with or without rank or position who leads with a positive mindset and is versed in the behaviour competencies of Self-awareness, Collaboration and Connection.…

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The Trust Quotient

  • Post author:Catherine Osborne
  • Post published: June 8, 2021
  • Post category:Uncategorized

The word trust is derived for the German word trost, meaning comfort. This is an appropriate association because when you trust someone, you are comforted by the belief that this…

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Positive Presence As A Business Improvement Strategy

  • Post author:Catherine Osborne
  • Post published: June 1, 2021
  • Post category:Uncategorized

The cultural and managerial aspects of lean are possibly more important than the actual tools or methodologies of production itself. The role of organizational leaders is the fundamental element of…

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The New ‘Lean’ Is All About Behaviour!

  • Post author:Catherine Osborne
  • Post published: May 25, 2021
  • Post category:Uncategorized

After the Second World War, the Japanese economy was in ruins. The American economy on the other hand was booming. As a result, a number of leading quality management gurus…

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What Is An Engaged And Committed Workforce?

  • Post author:Catherine Osborne
  • Post published: May 18, 2021
  • Post category:Uncategorized

It is not uncommon in today’s business culture to find organizations where someone is in charge of engagement as though you could assign it or delegate it. You cannot create…

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Giving Back

  • Post author:Catherine Osborne
  • Post published: May 4, 2021
  • Post category:Uncategorized

No matter what your circumstance in life, you have the ability to give back, and giving benefits all those involved both physically and emotionally. When giving to others makes you…

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Be Great A Decade At A Time

  • Post author:Catherine Osborne
  • Post published: April 27, 2021
  • Post category:Uncategorized

I recently listened to an author say that if they reflected on their life in the past three decades, and taken into account all the unique changes that occurred in…

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Bad Apples Or Bad Barrels?

  • Post author:Catherine Osborne
  • Post published: April 20, 2021
  • Post category:Uncategorized

Maybe you have heard the phrase “that one bad apple can ruin the whole barrel”. This adage has been used for centuries to relate individual behaviour to the ability of…

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