Blog Archives

Are You Change Capable?

Posted on September 28, 2021 by Catherine Osborne

In today’s knowledge economy your behaviour is the most critical element in your performance, and you have the ability to manage it. If you conduct a self-examination, you will learn why and how to transform your daily routine from simply…

Tagged with: actions to improve, behaviour, change, Emotions, habits, knowledge economy, mindsets, Negative, performance, positive presence, Resistance, self-awareness, self-examination
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The Five Generations

Posted on September 7, 2021 by Catherine Osborne

Understanding your behaviour style and the behaviour styles of your team is invaluable today in creating high performance in your organization. Today five generations of people make up the current workforce in Canada – silent or traditional (born before 1946),…

Tagged with: Baby boomers, behaviour style, Behavioural, culture, emotional awareness, five generations, Generation Z, listening, millennial, motivating employees, performance, positive presence, team, traditional
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Workplace Behaviour – What’s Your Style?

Posted on August 31, 2021 by Catherine Osborne

Your emotions are your response to your thinking and mental patterns. Your mental patterns, in turn predict your behavioural style. Your behavioural style has the ability to stir up emotions in others. Behavioural style, or social/communication style, is the way…

Tagged with: Amiable, Analytical, attracts, behavioural style, dominant, Driver, emotional awareness, Emotions, Expressive, leadership success, model, performance improvement, positive presence, preferences, Recognition, repels, teach, team dynamics, team goals, thinking
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Strategic Atrophy

Posted on August 3, 2021 by Catherine Osborne

I was recently reading about how some leaders are not properly addressing today’s environmental and strategic threats because they continue to use outdated and antiquated models of assessing what is actually a threat and what is the best course of…

Tagged with: challenges, continuous performance improvement, culture, disruption, environmental, improve, innovation, invent, Necessity, outdated premise, positive presence, status quo, strategic atrophy, strategic threats
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Leaders Must Say No to the Status Quo

Posted on July 27, 2021 by Catherine Osborne

Leaders today need to be highly dissatisfied with the status quo. They must be unwilling to allow preventable pain and suffering to continue needlessly. They must be unwilling to waste precious resources and to settle for second-rate productivity and financial…

Tagged with: behaviour, belief, benefits, cause, change, conviction, Experience, feelings, innovation, mindset, performance, positive presence, productivity, purpose, urgency
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Making the Connection

Posted on July 13, 2021 by Catherine Osborne

Relationships, by their nature, require constant and consistent tending. The quality of the care you put into these relationships translates into either a negative or positive experience. That is, the other person perceives every one of your interactions as good…

Tagged with: accountability, collaborative, connection, connectivity, culture, ineffective leadership, meaningful, morale, Negative, negative behaviour, performance, positive experience, positive presence, productivity, professional, relationships, responsible, strengthen, Trust
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Trust or Collaboration?

Posted on June 29, 2021 by Catherine Osborne

The fundamental purpose of building and sustaining trust is to accomplish tasks and achieve goals. This is true for any enterprise, whether for-profit or not-for-profit. In this way, trust is an operational and a collaborative imperative. In health care organizations,…

Tagged with: behaviour, collaboration, collaborative, commitment, credibility, energizes, engages, goals, interpersonal, leadership qualities, motivating, mutual, operational, passion, performance excellence, positive presence, proactive, purpose, Trust
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The Role Of The Leader In Promoting Accountability

Posted on June 15, 2021 by Catherine Osborne

An ‘influential leader’ is a leader with or without rank or position who leads with a positive mindset and is versed in the behaviour competencies of Self-awareness, Collaboration and Connection. In a collaborative culture with an ‘influential leader’, accountability is…

Tagged with: accountability, collaboration, collaborative culture, confusion, connection, distrust, engagement, Excellence, fear, influential leader, measures, objectives, position, positive mindset, positive presence, rank, responsibility, success, underachievement
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The Trust Quotient

Posted on June 8, 2021 by Catherine Osborne

The word trust is derived for the German word trost, meaning comfort. This is an appropriate association because when you trust someone, you are comforted by the belief that this person has your best interest at heart and thus will…

Tagged with: accountability, attention, behaviour, collaboration, concern, confidence, connection, Consistency, Experience, Generalized trust, honorable, interpersonal, leadership, listening, mental model, positive mindset, positive presence, self-awareness, Sharing, team, transparency, Trust
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Positive Presence As A Business Improvement Strategy

Posted on June 1, 2021 by Catherine Osborne

The cultural and managerial aspects of lean are possibly more important than the actual tools or methodologies of production itself. The role of organizational leaders is the fundamental element of sustaining the progress of lean thinking. In 2001 Toyota formalized…

Tagged with: attitudes, continuous improvement, cultural, engagement, mindset, mutual trust, positive presence, principles, production, relationships, Respect, transformation, values
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