Everyone faces it — conflict and confrontation. It cannot be avoided in today’s fast-paced workplace … but it doesn’t have to be a negative experience. We can choose it to be, well if not positive, at least constructive. The first…
Everyone faces it — conflict and confrontation. It cannot be avoided in today’s fast-paced workplace … but it doesn’t have to be a negative experience. We can choose it to be, well if not positive, at least constructive. The first…
In today’s knowledge economy your behaviour is the most critical element in your performance, and you have the ability to manage it. If you conduct a self-examination, you will learn why and how to transform your daily routine from simply…
As the knowledge economy evolves amidst the chaos and complexity, so too leadership, as we’ve always known it, must also evolve and change. Today’s environment of chaos and complexity rends the idea of leader as controller and guardian an impossible…
Colonel Joshua Chamberlin, an 1863 British soldier demonstrated the power of living a life of purpose. Discovering your life’s purpose stimulates volition, urging you to perform at a higher level. Performance rather than success should be the goal because success…
Leaders today need to be highly dissatisfied with the status quo. They must be unwilling to allow preventable pain and suffering to continue needlessly. They must be unwilling to waste precious resources and to settle for second-rate productivity and financial…
Austrian physician Ignaz Semmelweis discovered in the 1850’s that hand washing was the number one means of preventing the spread of infection between care providers and their patients. The Centers for Disease Control and Prevention, Centers for Disease Control and…
Relationships, by their nature, require constant and consistent tending. The quality of the care you put into these relationships translates into either a negative or positive experience. That is, the other person perceives every one of your interactions as good…
All new leaders must realize that for people to truly follow your lead, they first must believe that you, as their leader have their very best interests at heart. This belief is grounded in a positive emotional connection between the…