Blog Archives

Leading Under Stress – The Choice Is Yours

Posted on January 25, 2022 by Catherine Osborne

There is no doubt that stress impacts your thinking and decision making, and it impacts how you choose to react in any given situation. As a leader, stress will impact everyone in your workplace that experiences you in a negative…

Tagged with: behaviour, collaboration, connection, emotional energy, performance, positive presence, self-awareness, stress, team, thinking, values, workplace
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Leading Under Stress – What Does it Feel Like?

Posted on January 19, 2022 by Catherine Osborne

Stress, defined by Merriam-Webster’s dictionary, is “a state of mental tension and worry caused by problems in your life and work; something that causes strong feelings of worry or anxiety; physical force or pressure.” In today’s business and health care…

Tagged with: anxiety, behaviour, biological response, brain, employee engagement, motivation, neuroscience, passion, performance, positive presence, productivity, stress, stress hormones, tension, workplace, worry
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The Human Factor

Posted on January 4, 2022 by Catherine Osborne

Improving the performance of an organization requires improving the behavioural performance of all of its people at a cultural level. An organization cannot become what its people are not. Simply stated, conforming behaviours within a collaborative culture really matter. It…

Tagged with: behaviour, collaborative, culture, human, innovate, mission, motivation, performance, purpose, relationships, strengths, talent, transform
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A New Culture of Accountability

Posted on December 28, 2021 by Catherine Osborne

Integrated teams, functioning in a culture of accountability, are the performance driver of choice in today’s high performing organizations. Research has demonstrated the superiority of group decision making over that of even the most single, talented individual. There is one…

Tagged with: accountability, cohesive, collaborative, cooperation, cooperative, crisis, culture, culture shift, Excellence, innovative, interpersonal, mission, performance, relationships, teams, teamwork, workplace
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Let Behaviour Drive Performance

Posted on December 21, 2021 by Catherine Osborne

When you think about behaviour competency to drive performance, consider the following key behaviour skills, and then ask yourself if you are guilty of making the assumption that your people are aware of and competent in these abilities: 1. Build…

Tagged with: accountable, behaviour, care, communication, connection, culture, energized, engaged, expectations, foundation, initiative, listening, motivated, performance, Respect, responsibility, Trust, understanding, values, victim
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Social Relationships Matter

Posted on December 14, 2021 by Catherine Osborne

There is lots of researcher indicating that social cohesion (the result of highly effective relationships) accounts for roughly one quarter of a team’s performance. Think about this in terms of productivity. Consider a department with target revenue of $100 million…

Tagged with: behaviour, cohesion, effective, emotion, engagement, fulfillment, leadership, mission, performance, productivity, relationships, social, vision
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The Accountability of Change

Posted on November 30, 2021 by Catherine Osborne

A fundamental principle, what one might call a natural law, is that people choose to act and behave based on what they believe to be true about how they see the world around them. Neuroscience research substantiates this claim. The…

Tagged with: accountability, assumptions, change, cognitive, Confirmation bias, expectations, focus frames, mental models, neuroscience, performance, positive presence, self-awareness, self-management, thoughts
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Managing the Human Element: The Toxic Employee

Posted on November 23, 2021 by Catherine Osborne

Virtually all the advice on getting people to engage in their work and increase their productivity is predicated on a false assumption, namely that any form of outside influence will result in lasting internal change, stimulating pride, purpose, motivation and…

Tagged with: attitude, beliefs, change, consequences, Creativity, ethics, human, innovation, internal attitude, leadership, motivation, performance, positive, pride, purpose, teamwork, toxic, values
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When is Enough Enough?

Posted on November 16, 2021 by Catherine Osborne

The human capacity for choice can be both a blessing and a curse. The capacity to choose is often times overlooked when it comes to understanding performance in the work place. In times of a labor shortage, managers tend to…

Tagged with: accountability, attitude, behaviour, Choice, coaching, communication, counseling, culture, expectations, grow, human, motivation, performance, productive, rewards, toxic
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The Deming Way

Posted on November 2, 2021 by Catherine Osborne

December 20, 2021 will mark the twenty-eighth anniversary of the passing of Dr. W. Edwards Deming. As we all know, Dr. Deming is touted as the key innovator in driving top management toward improvements in design, product quality, testing, and…

Tagged with: behaviour, Excellence, Improvement, mindset, performance, philosophy, quality, safety, transformation
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