No one wants to work with the proverbial jerk at work. These people are disruptive to performance and productivity and are now making their organizations targets for lawsuits. Note that performance failure typically is not the result of the absence of technical skill but incompetence in behavioural skill.
You may gain higher levels of organizational responsibility based on your technical skill and performance, but your overall success is clearly dependent on your social/behavioural relationship skills. The truth is that the so-called soft skills of behaviour are really the hard skills that create the measure of influence for performance success. Time and again the fundamental problems related to the lack of engagement and work performance enhancement is related to how people consistently experience their leader’s and peers’ negative behaviour. Performance failure is almost always directly linked to the absence of consistent, positive behaviour, as individual behaviour is singularly the most important predictor to organizational performance.
As a result, everyone in the organization needs to be able to confront their own behaviour. Sadly, few people have the courage and willingness, or even the awareness, to do so on their own. Consequently, it is imperative for leadership at all levels within an organization to establish accountability within their performance culture. With accountability you then align behaviour to organizational values to create and sustain highly effective relationships that powers engagement and drives organizational performance.
Learning the skill of Positive Presence brings the accountability for behaviour back to the individual level and provides a vocabulary with which people and help each other develop a new awareness of themselves and those around them. Today’s knowledge-based organizations that require highly educated individuals to bring their specialism and experience together with others for a common goal are facing unique challenges. Not only do they require a clearly articulated mutual, beneficial, and meaningful purpose for their workers, they also require a new kind of leadership awareness.
The science is clear. Negative, disruptive, and ineffective behaviours that arise from individual negative emotional energy is one of the greatest risks to organizational success in today’s knowledge-based environment that depends on a person’s mind capacity (working-brain) for performance. Did you know that people behaviour is the physical manifestation of a person’s mind-capacity?
Today’s organizational climate is increasingly more competitive and organizations are more complex and ambiguous than ever before in history. Learning the skill of Positive Presence is a programmatic, systematic methodology that will develop and sustain the necessary work culture, team force, individual mind-competencies, and explicit behaviour skills that can thrive in the complex, ambiguous and dynamic environment of today’s global economy.