Blog Archives

Performance Excellence – The Influential Leader

Behind every high-performing organization is an influential leader who is keenly aware of how thought habits drive individual behaviour, and how behaviour habits affect those with whom you work. And, whether formally trained or not, this influential leader knows the

Tagged with: , , , , , , , , , ,
Posted in Uncategorized

Performance Excellence – The Formula

Performance can be illustrated by this simple formula: Performance= technical skill x behavioural skill. In high-risk industries, such as health care delivery, an imbalance between these two elements of performance (technical skill and behavioural skill) can result in poor work

Tagged with: , , , , , , , , , , ,
Posted in Uncategorized

The Professionally Artful Apology

At the heart of sustaining highly effective relationships is the skill of expressing a professionally artful apology. There are various excuses people give for refusing to apologize for inappropriate, disrespectful, rude, and a host of other more toxic behaviours. Whatever

Tagged with: , , , , , , ,
Posted in Uncategorized

The Five Basic Leader Behaviour Skills

At the heart of organizational performance and a performance driven culture is performance at the individual level – and more specifically, individual leader behaviour skills. To help you reframe and refocus your thinking on behaviour competency to drive performance, consider

Tagged with: , , , , , , ,
Posted in Uncategorized

New Leadership – The Influential Leader

At the heart of a high-functioning integrated team in a performance driven culture, is performance at the individual level – and more specifically, ‘influential leader’ behaviour skills. Every team member is an influential leader regardless of rank or title. What’s

Tagged with: , , , , , , , , , , , , , , , , , , , , , ,
Posted in Uncategorized

What Worked Then, Won’t Work Now!

The prevalence of knowledge workers and the knowledge workforce is actually just three decades old, and we all know change is mostly slow and painful. But the truth of the matter is what worked for success in the 1990’s will

Tagged with: , , , , , , , , , , , , , , , , ,
Posted in Uncategorized

Oh, That Bad Behaviour!

Far too many people are unaware of how they are perceived by family, friends, and professional colleagues. We all know, and it is easy for us to recognize, other people with bad habits, and disturbing, and disruptive behaviours. The harder

Tagged with: , , , , , , , , , , , , , , , ,
Posted in Uncategorized

How Hard Is Change?

Changing behaviour is not something that comes easy for most people. Generally, being human means you lack the willingness to change even when you have the knowledge and the capability to do so. In fact, many lack the willingness to

Tagged with: , , , , , , , , ,
Posted in Uncategorized

Effective, Functional, Professional Relationships-The Secret

There is a fundamental truth about organizational performance. The majority of people you know, yourself included, have a legitimate need for effective, functional relationships – personal, familial, and professional. It is actually these relationships that make you human and without

Tagged with: , , , , , , , , , ,
Posted in Uncategorized

A New Leadership Awareness

Today’s knowledge-based organizations require highly educated individuals to bring their specialisms and experience together with others for a common goal of meeting organizational strategy and objectives. Predictably, these organizations are facing unique challenges. Not only do they require a clearly

Tagged with: , , , , , , , ,
Posted in Uncategorized