A critical problem in management generally is scarcity of leaders who possess the necessary ‘Influential Leadership’ behaviours (the ‘mechanics’ or ‘tactical capacity’) that propel organizations to greatness and guide them through significant challenges. There are plenty of managers and leaders who possess superb technical, operational and financial skills and an acute understanding of system processes. But what is lacking are managers and leaders who have a deep understanding of the critical link between behaviour skills and performance excellence, and who have been trained in the skill of Positive Presence — to create within themselves the necessary positive human energy and thought patterns for effective and productive workplace behaviours.
Effective leadership development is hands on, and cannot be lecture-oriented or discussion-based alone. Coaching is a logical adjunct to the academic element of the learning environment. Learned concepts can be practiced, applied to actual situations, and repeated until mastered. Feedback on performance is imperative for continued growth and performance outcomes. Performance indicators always provide the answer to the return on investment for training and development at the end of the day.
When behaviour is identified as a critical piece of the performance equation – and studies of corporate success stories have proven its relevance time and time again – it means that behaviour skills must become part of the organizational total quality management plan.
Just as we manage any process and skill for continuous improvement – so too, we need to build individual behaviour processes for improvement through continuous feedback unique to your organization, unique to your team, and unique to each and every individual.
CORPORATE HARMONY is grateful to Dr. Michael E. Frisina for his contributions to this entry.
Catherine is the President and CEO of CORPORATE HARMONY, providing virtual solutions for leadership development and organizational culture change. Her leadership and coaching experience as a Project Manager in an ever-changing, fast moving technological organization with unrelenting demands drove her to the realization that a positive mindset and strength-building behaviors are essential for today’s complex and chaotic organizational systems. CORPORATE HARMONY’s virtual platform of programs, coaching and performance measurement, is an innovative online technology of tested proprietary content. The world-class content of CORPORATE HARMONY’s Positive Presence Program develops the skill of ‘Positive Presence’ and the necessary ‘Positive Presence Behaviour Competencies’ for maintaining a positive and energized mindset and increased performance in today’s complex work environment, and leading to a culture of collaboration and connection. Catherine’s vision for Corporate Harmony is to bring the skill of “Positive Presence” to the corporate world as it becomes more complex, ambiguous and chaotic. Catherine is uniquely positioned to impact organizations’ productivity and long term success, with her powerful vision of eliminating bad stress from every workplace around the globe, bringing purpose into the people equation to promote healthy, productive and meaningful work cultures and turn the tide on the neglect of mental health on a global scale. Catherine is author of the book: “CORPORATE HARMONY – The Performance Link for Today’s Modern Organization” Catherine can be reached at: Catherine.Osborne@corporateharmony.ca or go to ‘contact us’ on our website www.corporateharmony.ca. Catherine is available for consultation, and can be reached by 519-695-3407.