Connection – Be Part of the Solution (Not the Problem)
I recently had a conversation with a friend about a conversation he had with the pilot of the plane before boarding for a trip. The pilot was clearly not happy…
Three Truths About Leadership-Follower Relations
Jason is the CEO of a large, independent service-providing organization. Highly educated, he is very talented in the business sciences and executes on those skills with flawless precision. As Jason…
How Positive (Or Not) Are You?
Over time, negative experiences erode the leader’s influence. This is particularly true for leaders who give plenty of lip service to forging effective relations but whose behaviour does very little…
Are You Aware Enough to Connect?
Relationships, by their nature, require constant and consistent tending. The quality of the care you put into relationships with your colleagues translates into either a negative or a positive experience.…
Deep Emotional Connection – Is It Needed?
“If a leader can’t get a message across clearly and motivate others to act on it, then having a message doesn’t even matter.” –Gilbert Amelio, former CEO of Apple. Methods,…
The Emotional Bank – How Wealthy Are You?
Self-examination reveals many things, including your level of sincerity, which is a trait all enlightened leaders share. Sincerity is synonymous with genuineness, honesty, and authenticity. In his best-selling book, The…
Emotional Connection – The Three Points of Contact
A leader’s emotional awareness is important because employees relate to their leaders on an emotional level in several ways: First, how employees feel (e.g., awed, intimidated, indifferent, impressed) about their…
Emotional Awareness – Are You?
Twenty years ago, the idea of emotions having an impact on personal and professional success, productivity and performance was given a new name: emotional intelligence. Emotional intelligence (EI), first defined…
Emotional Awareness – So What?
Stress impacts your behaviour as a leader, your mental capacity, and even your physical health. Your ability to manage the stress of today’s work world is largely dependent on your…
In Pursuit of Performance (not Perfection)
“Gentlemen, we are going to relentlessly chase perfection, knowing full well we will not catch it, because nothing is perfect. But we are going to relentlessly chase it, because in…
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