Blog Archives

Leading Under Stress – What Does it Feel Like?

Stress, defined by Merriam-Webster’s dictionary, is “a state of mental tension and worry caused by problems in your life and work; something that causes strong feelings of worry or anxiety; physical force or pressure.” In today’s business and health care

Tagged with: , , , , , , , , , , , , , , ,
Posted in Uncategorized

The Human Factor

Improving the performance of an organization requires improving the behavioural performance of all of its people at a cultural level. An organization cannot become what its people are not. Simply stated, conforming behaviours within a collaborative culture really matter. It

Tagged with: , , , , , , , , , , , ,
Posted in Uncategorized

Managing the Human Element: The Toxic Employee

Virtually all the advice on getting people to engage in their work and increase their productivity is predicated on a false assumption, namely that any form of outside influence will result in lasting internal change, stimulating pride, purpose, motivation and

Tagged with: , , , , , , , , , , , , , , , , ,
Posted in Uncategorized

When is Enough Enough?

The human capacity for choice can be both a blessing and a curse. The capacity to choose is often times overlooked when it comes to understanding performance in the work place. In times of a labor shortage, managers tend to

Tagged with: , , , , , , , , , , , , , , ,
Posted in Uncategorized

Bad Apples Or Bad Barrels?

Maybe you have heard the phrase “that one bad apple can ruin the whole barrel”. This adage has been used for centuries to relate individual behaviour to the ability of a rotten piece of fruit to spoil an entire barrel

Tagged with: , , , , , , , , , , , , , , , , , ,
Posted in Uncategorized

Build Your Best Workplace Now

How often do we ask ourselves, “How do I create the best possible workplace where people wake up in the middle of the night disappointed it is not time to go to work yet?”… Now that you have finished laughing

Tagged with: , , , , , , , , , , , , , , , , , , , , , , , ,
Posted in Uncategorized

Inspiring Others to Embrace Change

What makes people, who possess knowledge about what they need to do to actually improve their performance, alter and change their behaviour? The answer is volition- a purposeful, intentional choice. People choose to change their behaviour when they have a

Tagged with: , , , , , , , , , , ,
Posted in Uncategorized

Understanding Emotional Needs Today

Influential leaders are leaders (with or without a formal title or role) who possess the mind and behaviour habits that create positive and energized emotions within themselves and around them. They are emotionally aware leaders, and they actively seek information

Tagged with: , , , , , , , , , , , ,
Posted in Uncategorized

The Behaviour Element of Performance Excellence

Performance can be illustrated by this simple formula: Performance= technical skill x behavioural skill. In high-risk industries, such as health care delivery, an imbalance between these two elements of performance (technical skill and behavioural skill) can result in poor work

Tagged with: , , , , , , , , , , , , , , , , , , ,
Posted in Uncategorized

Are Your People Connections Positive or Negative?

What is it that achieves results for organizations to succeed? Is it the methods, tools, technologies, protocols and systems, or is it the people? There is no doubt – it is your people that achieve results. The methods, tools, technologies,

Tagged with: , , , , , , , , , ,
Posted in Uncategorized