Developing a strategy for ‘Connection’ can have enormous influence on the way your people think and connect, and plays an important role in fundamental transformation of any businesses culture and work environment. There are three behaviour-based concepts that must be adopted and learned in order to successfully transform connection: attentiveness (focus on others), alertness (emotional sensitivity to others), and adaptability (resiliency to respond to changing events).
There is no one of these more important than the other, but the easiest to achieve is probably ‘Attentiveness – focus on others. Many leaders are so task focused that they forget to be people focused. They forget that they rely on others to get the work done, and if those “others” are unhappy, unmotivated, and disengaged from their leaders, the quality of their work declines.
Some leaders even go so far as to acknowledge the need and value of attentiveness, but say tasks must come first in order to meet team or corporate level goals and objectives. This is a major cop-out of their true purpose. It is no wonder that a task-focused leader has employees who show up to work, only to earn a paycheck.
Employees who have a strong work ethic and like their job will put as much of their heart and soul into their activities as they can, for as long as they can. We would consider these people “ideal employees.” Eventually though, their lack of connection with the leader will negatively affect their morale and motivation. When this happens, it is very likely these high performers will leave your organization.
Employees who are below average performers fare even worse in this scenario. Under a task-focused leader, these employees never have a chance to learn new skills or develop their talents. Their poor attitude will worsen and poison the attitude of their co-workers. Worst-case scenario you keep these low performers in your organization. Most of them will compel you to fire them. However, by the time you do eventually fire them, you have given them ample time to poison the work environment and take others down with them.
