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Crossing the Age-Gap

  • Post author:Catherine Osborne
  • Post published: July 29, 2025
  • Post category:Uncategorized

An analysis of 20 studies with nearly 20,000 people revealed slight and inconsistent differences in job attitudes when comparing generational groups. While many love to point out that younger and…

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Is Your Emotional Energy Positive?

  • Post author:Catherine Osborne
  • Post published: November 19, 2024
  • Post category:Uncategorized

A leader’s words, attitudes, and behaviour have the ability to incite various negative and/or positive emotions in their employees. Even followers who manage their emotions well can be affected by…

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The Secret to Behaviour in a Performance Driven Culture

  • Post author:Catherine Osborne
  • Post published: May 21, 2024
  • Post category:Uncategorized

There is a fundamental truth about organizational performance. The majority of people you know, yourself included, have a legitimate need for highly effective, functional relationships – personal, familial, and professional.…

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Behaviour Drives Performance Excellence

  • Post author:Catherine Osborne
  • Post published: November 29, 2022
  • Post category:Uncategorized

There is a fundamental truth about organizational performance. The majority of people you know, yourself included, have a legitimate need for highly effective, functional relationships – personal, familial, and professional.…

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Accountability Leads Collaboration

  • Post author:Catherine Osborne
  • Post published: November 1, 2022
  • Post category:Uncategorized

While accountability is effective in establishing behaviour based expectations for performance, the key is to remain focused on improved and effective behaviour change. Repeating ineffective behaviour that is revealed in…

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Emotional Connection – The Three Points of Contact

  • Post author:Catherine Osborne
  • Post published: March 22, 2022
  • Post category:Uncategorized

A leader’s emotional awareness is important because employees relate to their leaders on an emotional level in several ways: First, how employees feel (e.g., awed, intimidated, indifferent, impressed) about their…

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Behaviour Accountability

  • Post author:Catherine Osborne
  • Post published: December 7, 2021
  • Post category:Uncategorized

This is the most challenging aspect of the coaching and counseling process: To adequately acknowledge the need to change behaviour, a person must be compelled to search for, examine and…

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The Urgency Imperative

  • Post author:Catherine Osborne
  • Post published: August 10, 2021
  • Post category:Uncategorized

John Kotter, a well-known change expert, defines urgency as a combination of thinking, attitudes, and behaviours. Urgency is a hyper-alertness and represents a commitment to addressing an important issue that…

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Positive Presence As A Business Improvement Strategy

  • Post author:Catherine Osborne
  • Post published: June 1, 2021
  • Post category:Uncategorized

The cultural and managerial aspects of lean are possibly more important than the actual tools or methodologies of production itself. The role of organizational leaders is the fundamental element of…

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Are Your Values a Positive Force?

  • Post author:Catherine Osborne
  • Post published: November 3, 2020
  • Post category:Uncategorized

Knowing your values is extremely important to acquiring a resilient and energized mindset. A personal value is an individual's absolute or relative and ethical value, the assumption of which can…

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