In today’s professional world, people are craving effective leadership. Middle level managers and their team members are overburdened and uninspired by individuals holding titled positions of leadership providing neither effective leadership nor effective management. The issue is not change resistance. Peter Senge said it well, “People do not resist change. They resist being changed.” Knowledge based workers (people that are highly educated and combine their expertise with others to obtain goals) desire true leadership that capitalizes on collaboration, communication, and connection to accomplish their work-related goals and objectives.
One of the strongest ways an influential leader can connect with others is by practicing the principle of followership. Followership is a leader’s willingness to listen to those for whom they are responsible. “Listening to me” is the highest rated attribute for an effective leader by direct reports. Effective listening creates a connection between the leader and the legitimate needs, wants, and desires of team members. By paying attention to members of the team through active listening, a leader gains insight and information to the factors that drive performance. Peter Drucker said, “Everybody writes books about leadership. Somebody ought to write a book about followership, because for every leader there are a thousand followers.” Although followership is an age-old concept and several books have been written about it, the concept is still a novelty to many in titled positions of authority.
People do not quit their jobs. They quit their leader – the boss. Ineffective leaders breed ineffective followers and performance and productivity suffer as a result. With a positive, emotional connection with your people you send a clear message that you are interested and invested in what your people experience on a daily basis. People in general, do not follow just anyone or follow out of the goodness of their heart… they need good reasons—a purpose– to follow.
Encouraging the skill of Positive Presence highlights the types of things that are required to increase positive connection with your people. What works for some of your people, won’t work for all of your people. What drives strong followership is a leadership competency that can be learned and improved. It is the skill of Positive Presence.
