Understanding Emotional Needs Today
Influential leaders are leaders (with or without a formal title or role) who possess the mind and behaviour habits that create positive and energized emotions within themselves and around them.…
The Four Traits of Emotionally Aware Leaders
As we leave the technological era and move through the knowledge era and into the next, the makeup and definition of a good leader evolves as well. Research and experts…
Emotional Awareness – Where Are You?
Authenticity, humility, honesty, and courage are hallmark leadership traits that research has attributed to a leader’s emotional awareness. In today’s knowledge economy in which the majority of your workforce is…
LEADING HEALTHCARE TRANSFORMATION THROUGH CHAOS
Let’s face it, if we are not changing, chances are we’re not alive. Resistance to change is normal and natural. You see, the minute your brain realizes you are moving…
LEADING CHANGE THROUGH CHAOS
Let’s face it, if we are not changing, chances are we’re not alive. Resistance to change is normal and natural. You see, the minute your brain realizes you are moving…
The Emotional Dimension of Performance
Human emotions are as complex as they are varied. In a span of one day, we all experience a significant number of emotional highs and lows. An average person in…
The New Leadership Paradigm
The knowledge economy and the subsequent ‘human’ economy as some refer to it, has presented the business world with the need for a huge paradigm shift on a global scale.…
The Behaviour Element of Performance Excellence
Performance can be illustrated by this simple formula: Performance= technical skill x behavioural skill. In high-risk industries, such as health care delivery, an imbalance between these two elements of performance…
Jerks at Work
No one wants to work with the proverbial jerk at work. These people are disruptive to performance and productivity and are now making their organizations targets for lawsuits. Note that…
The Cost of No Change
Changing behaviour is not something we like to do. Generally, being human means we lack the willingness to change even when we have the knowledge and the capability to do…