A fundamental principle, what one might call a natural law, is that people choose to act and behave based on what they believe to be true about how they see the world around them. Neuroscience research substantiates this claim. The…
Blog Archives
The Accountability of Change
Tagged with: accountability, assumptions, change, cognitive, Confirmation bias, expectations, focus frames, mental models, neuroscience, performance, positive presence, self-awareness, self-management, thoughts
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Managing the Human Element: The Toxic Employee
Virtually all the advice on getting people to engage in their work and increase their productivity is predicated on a false assumption, namely that any form of outside influence will result in lasting internal change, stimulating pride, purpose, motivation and…
Tagged with: attitude, beliefs, change, consequences, Creativity, ethics, human, innovation, internal attitude, leadership, motivation, performance, positive, pride, purpose, teamwork, toxic, values
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Organizations Do Not Do Things – People Do
TQM, Total Quality Management, is a philosophy first and process improvement second, however most people equate the ‘Deming Cycle’ of Plan-Do-Check-Act (PDCA) to process improvement initiatives such as SixSigma and LEAN. Dr. Deming continually emphasized, however, that organizational quality is…
Tagged with: behaviour, change, culture, effectiveness, Excellence, Improvement, leader, management, people, process, purpose, quality, systems, TQM, transformation, understanding
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Connection — Making the Choice to Change
As often mentioned, change – whether personal or organizational – is not easy. Even when presented with clear reasons and validated in research, for behaviour change it is still a distant goal for many leaders. It is not a decision…
Tagged with: behaviour, change, Choice, commitment, connection, followers, influence, judgment, leaders, patterns, reputation, toxic, transformation
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Are You Change Capable?
In today’s knowledge economy your behaviour is the most critical element in your performance, and you have the ability to manage it. If you conduct a self-examination, you will learn why and how to transform your daily routine from simply…
Tagged with: actions to improve, behaviour, change, Emotions, habits, knowledge economy, mindsets, Negative, performance, positive presence, Resistance, self-awareness, self-examination
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Workplace Connectedness
As the knowledge economy evolves amidst the chaos and complexity, so too leadership, as we’ve always known it, must also evolve and change. Today’s environment of chaos and complexity rends the idea of leader as controller and guardian an impossible…
Tagged with: Challenge, change, chaos, complexity, connectedness, connectivity, contribution, convictions, Emotions, engaging, evolve, guiding, inspiring, interconnectedness, knowledge economy, leader, leadership, organizational success, participation, performance, positive, relationships, self-awareness, system
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The Urgency Imperative
John Kotter, a well-known change expert, defines urgency as a combination of thinking, attitudes, and behaviours. Urgency is a hyper-alertness and represents a commitment to addressing an important issue that suddenly arises, whether inside or outside of the organization. When…
Tagged with: attitudes, behaviours, change, complacency, hyper-alertness, leadership development, organizational inertia, status quo, thinking, urgency
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Leaders Must Say No to the Status Quo
Leaders today need to be highly dissatisfied with the status quo. They must be unwilling to allow preventable pain and suffering to continue needlessly. They must be unwilling to waste precious resources and to settle for second-rate productivity and financial…
Tagged with: behaviour, belief, benefits, cause, change, conviction, Experience, feelings, innovation, mindset, performance, positive presence, productivity, purpose, urgency
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From Conviction to Volition
Austrian physician Ignaz Semmelweis discovered in the 1850’s that hand washing was the number one means of preventing the spread of infection between care providers and their patients. The Centers for Disease Control and Prevention, Centers for Disease Control and…
Tagged with: behaviour, biology, change, change-resistance, Desirability, dissatisfaction, Emotional, Experience, feelings, Innovative thinking, intentional choice, Knowledge, neurotransmitters, performance, psychology, purposeful, satisfaction, volition
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Role Modeling
“Leaders lead”, as the old saying goes. This is a simplistic view of what leaders actually do; it does not take into account the fact that not everything a leader does is worth following. So let’s revise this saying to…
Tagged with: accountability, behaviour, change, concern, evaluation, focused, honest, inspire, negative outcome, performer, position, productive, question, rank, responsibilities, transparency
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