When Coaching Doesn’t Work
Virtually all the advice on getting people to engage in their work and increase their productivity is predicated on a false assumption, namely that outside influence will result in lasting…
The Role of Performance Coach
As a leader one of your most important roles is Performance Coach. And by far, behaviour change is THE most challenging aspect of performance coaching for team members. To adequately…
We Get What We Create
Sigmund Freud, so the story goes, went to his grave perplexed by the question “What do women want?” I wonder if it ever occurred to Freud to simply ask a…
Leading Change Through Chaos
It is inevitable actually, that you will at some point in your career find yourself faced with the necessity to make a change that you don’t agree with, for whatever…
Can You Embrace Change?
Let’s face it, if we are not changing, chances are we’re not alive. Resistance to change is normal and natural. You see, the minute your brain realizes you are moving…
The Eight Behaviours of Trust
Trust-earning or trust-building behaviours include: 1. Consistency in manner, words, and actions; 2. Accountability and transparency, including actively listening, sharing information, and taking responsibility instead of blaming; 3. Genuine or…
The Mental Model of Trust
Trust is a complex and far-reaching concept that pervades our personal and professional pursuits. We cannot bottle trust and sell it. Trust is based on an individual’s mental model that…
Cooperation Is The New Constructive Competition
A cooperative attitude inhibits destructive competition. While competition among teams can be healthy in that it brings out personal and team bests, energy and commitment to work, it can quickly…
The Key to Collaboration – A Cooperative Attitude
A cooperative attitude is performance power. And a cooperative attitude is critical to building strong, sustainable teams. We know that when teams are engaged by their leadership in a cooperative…
What is a Collaborative Team?
As leaders, we need to focus on forming teams that can perform amid the complexity and chaos of today’s work environment –a team whose members have behavioural competencies, including interpersonal…