Blog Archives

The Performance Gap

Performance is the product of what we are capable of doing (technical skill) multiplied by what we are willing to do (motivation). In health care delivery, as in other high-risk industries, a gap between these two elements of performance can

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What is Meaningful Connection?

Connection increases a leader’s influence among followers, and this influence in turn spurs followers to do more: improve their behaviour, develop their skills and talents, work better and harder, seek and participate in collaborations or teams, and achieve greater results.

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The Brain/Behaviour Connection

“You have power over your mind – not outside events. Realize this, and you will find strength.” – Marcus Aurelius, Joint 16th Emperor of the Roman Empire. In his book, Get Out of Your Own Way: The Five Keys to

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Leading Under Stress – The Choice Is Yours

There is no doubt that stress impacts your thinking and decision making, and it impacts how you choose to react in any given situation. As a leader, stress will impact everyone in your workplace that experiences you in a negative

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Workplace Behaviour – What’s Your Style?

Your emotions are your response to your thinking and mental patterns. Your mental patterns, in turn predict your behavioural style. Your behavioural style has the ability to stir up emotions in others. Behavioural style, or social/communication style, is the way

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Life With A Purpose

Colonel Joshua Chamberlin, an 1863 British soldier demonstrated the power of living a life of purpose. Discovering your life’s purpose stimulates volition, urging you to perform at a higher level. Performance rather than success should be the goal because success

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The Urgency Imperative

John Kotter, a well-known change expert, defines urgency as a combination of thinking, attitudes, and behaviours. Urgency is a hyper-alertness and represents a commitment to addressing an important issue that suddenly arises, whether inside or outside of the organization. When

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Why Great Leaders are Unforgettable – and Bad Leaders Too!

You have probably heard the saying, “A truly great leader is hard to find, difficult to part with, and impossible to forget.” The same adage holds for bad leaders too, at least the “impossible to forget” part. Did you ever

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Great Leaders Don’t Learn From Crisis

Do you ever go to work and ask yourself, “How can I perform my very best today?” If you are asking that question, have you ever asked, “What do I need to do to perform to my full potential?” As

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Connecting Behaviour to Performance

The belief that a leader’s behaviour is the key predictor to organizational performance is a radical shift in leadership thinking. To develop a performance driven culture a key element is to begin to focus not on the technical elements and

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