Your Emotional Awareness
My good friend and mentor, Dr. Michael Frisina, author of the book “Influential Leadership – Change Your behavior, Change Your Organization, Change Health Care” (page 73), talks about emotional awareness…
The Neuroscience / Thought Link
Epigenetics is the study of how the brain responds to physical stimuli of electromagnetic and chemical flow in the brain. This process triggers groups of genes to act in a…
Communicating For Performance Excellence
So often we hear in leadership education that we are to “lead by example.” Too often this translates to leaders that if I want my employees to work as hard…
Not Making the Choice to Change
Change – whether personal or organizational – is not easy. It is a journey that takes many years and involves many people, but as the Chinese proverb states, “A journey…
Performance Excellence – The Formula
Performance can be illustrated by this simple formula: Performance= technical skill x behavioural skill. In high-risk industries, such as health care delivery, an imbalance between these two elements of performance…
Behaviour Drives Performance Excellence
There is a fundamental truth about organizational performance. The majority of people you know, yourself included, have a legitimate need for highly effective, functional relationships – personal, familial, and professional.…
In Pursuit of Performance (not Perfection)
“Gentlemen, we are going to relentlessly chase perfection, knowing full well we will not catch it, because nothing is perfect. But we are going to relentlessly chase it, because in…
The Top Three attributes of Cognitive Strength
The following are the top three key attributes of cognitive strength (aka resilience , aka mental toughness) we confront in our daily lives where the ability to have self discipline…
Trust or Collaboration?
The fundamental purpose of building and sustaining trust is to accomplish tasks and achieve goals. This is true for any enterprise, whether for-profit or not-for-profit. In this way, trust is…
Your Emotional Behaviour
As a leader, awareness of self and others is the most critical factor there is. This awareness translates into a knowledge and understanding of the different types of people personalities…