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Communicating For Performance Excellence

  • Post author:Catherine Osborne
  • Post published: January 13, 2026
  • Post category:Uncategorized

So often we hear in leadership education that we are to “lead by example.” Too often this translates to leaders that if I want my employees to work as hard…

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Cooperation Is The New Constructive Competition

  • Post author:Catherine Osborne
  • Post published: December 5, 2023
  • Post category:Uncategorized

A cooperative attitude inhibits destructive competition. While competition among teams can be healthy in that it brings out personal and team bests, energy and commitment to work, it can quickly…

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Is Employee Satisfaction Enough?

  • Post author:Catherine Osborne
  • Post published: September 26, 2023
  • Post category:Uncategorized

While employee satisfaction is still a goal for many organizations, it is no longer sufficient to achieve and sustain high levels of performance in today’s economically strained environment. Just as…

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The Employee Engagement Roller Coaster

  • Post author:Catherine Osborne
  • Post published: September 19, 2023
  • Post category:Uncategorized

The climate that we work in today is getting increasingly more competitive and our organizations are more complex and ambiguous than ever before in history. Each day the markets in…

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Focus on Behaviour, Not Technical Skill

  • Post author:Catherine Osborne
  • Post published: March 7, 2023
  • Post category:Uncategorized

When you think about leadership attributes, is your list heavy on technical elements but light on behaviour and relationship skills.? It is a fact, that behaviour and relationship skills bring…

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The 4 Domains of Leadership Strength

  • Post author:Catherine Osborne
  • Post published: February 7, 2023
  • Post category:Uncategorized

Have you ever wondered why you choose to behave a certain way? Have you ever wondered why other people’s behaviour rubs you the wrong way? A core belief of an…

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This New Year: Commit to Positive Presence Behaviour Competencies

  • Post author:Catherine Osborne
  • Post published: December 27, 2022
  • Post category:Uncategorized

We live in a time of great excitement as we watch the world we grew up in literally changing before your eyes. This is the first time in the history…

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Behaviour Drives Performance Excellence

  • Post author:Catherine Osborne
  • Post published: November 29, 2022
  • Post category:Uncategorized

There is a fundamental truth about organizational performance. The majority of people you know, yourself included, have a legitimate need for highly effective, functional relationships – personal, familial, and professional.…

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The New ‘Lean’ Is All About Behaviour!

  • Post author:Catherine Osborne
  • Post published: May 25, 2021
  • Post category:Uncategorized

After the Second World War, the Japanese economy was in ruins. The American economy on the other hand was booming. As a result, a number of leading quality management gurus…

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Bad Apples Or Bad Barrels?

  • Post author:Catherine Osborne
  • Post published: April 20, 2021
  • Post category:Uncategorized

Maybe you have heard the phrase “that one bad apple can ruin the whole barrel”. This adage has been used for centuries to relate individual behaviour to the ability of…

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