The Brain/Behaviour Connection
“You have power over your mind – not outside events. Realize this, and you will find strength.” – Marcus Aurelius, Joint 16th Emperor of the Roman Empire. In his book,…
Transforming Connection – People First
Connection is a powerful strategy used by enlightened leaders to transform their workplaces and create dynamic and powerful teams. These teams are not only capable of weathering adversity but achieving…
In Pursuit of Performance (not Perfection)
“Gentlemen, we are going to relentlessly chase perfection, knowing full well we will not catch it, because nothing is perfect. But we are going to relentlessly chase it, because in…
A New Culture of Accountability
Integrated teams, functioning in a culture of accountability, are the performance driver of choice in today's high performing organizations. Research has demonstrated the superiority of group decision making over that…
Organizations Do Not Do Things – People Do
TQM, Total Quality Management, is a philosophy first and process improvement second, however most people equate the ‘Deming Cycle’ of Plan-Do-Check-Act (PDCA) to process improvement initiatives such as SixSigma and…
The Deming Way
December 20, 2021 will mark the twenty-eighth anniversary of the passing of Dr. W. Edwards Deming. As we all know, Dr. Deming is touted as the key innovator in driving…
The Role Of The Leader In Promoting Accountability
An ‘influential leader’ is a leader with or without rank or position who leads with a positive mindset and is versed in the behaviour competencies of Self-awareness, Collaboration and Connection.…
Leading from Your Upper Brain™
In December of 2018 my good friend and mentor, Dr. Michael Frisina, was published in the International Journal of Academic Medicine | Volume 4 | Issue 3 | September-December 2018.…
The Hierarchy of Organization Behavioural Needs
In 1943 Abraham Maslow developed what many of us know as “Maslow's hierarchy of needs.” His theory is that human psychology revolves around a five-tier model of human needs, often…
The Behaviour Element of Performance Excellence
Performance can be illustrated by this simple formula: Performance= technical skill x behavioural skill. In high-risk industries, such as health care delivery, an imbalance between these two elements of performance…