DYK (Did You Know?)
Did you know that today’s work environments are a breeding ground for bad stress … the kind of stress that sucks the life out of you; that causes stress-related illnesses…
The Seven Employee Needs
Many leaders are unaware of the needs and concerns of their workforce. Unmet needs produce strong negative feelings and resentment. These employees become complainers, cynics, and faultfinders. They resist change,…
LEADING HEALTHCARE TRANSFORMATION THROUGH CHAOS
Let’s face it, if we are not changing, chances are we’re not alive. Resistance to change is normal and natural. You see, the minute your brain realizes you are moving…
LEADING CHANGE THROUGH CHAOS
Let’s face it, if we are not changing, chances are we’re not alive. Resistance to change is normal and natural. You see, the minute your brain realizes you are moving…
The Emotional Dimension of Performance
Human emotions are as complex as they are varied. In a span of one day, we all experience a significant number of emotional highs and lows. An average person in…
The Behaviour Element of Performance Excellence
Performance can be illustrated by this simple formula: Performance= technical skill x behavioural skill. In high-risk industries, such as health care delivery, an imbalance between these two elements of performance…