The Human Factor
Improving the performance of an organization requires improving the behavioural performance of all of its people at a cultural level. An organization cannot become what its people are not. Simply…
A New Culture of Accountability
Integrated teams, functioning in a culture of accountability, are the performance driver of choice in today's high performing organizations. Research has demonstrated the superiority of group decision making over that…
Making the Connection
Relationships, by their nature, require constant and consistent tending. The quality of the care you put into these relationships translates into either a negative or positive experience. That is, the…
Trust or Collaboration?
The fundamental purpose of building and sustaining trust is to accomplish tasks and achieve goals. This is true for any enterprise, whether for-profit or not-for-profit. In this way, trust is…
What Is An Engaged And Committed Workforce?
It is not uncommon in today’s business culture to find organizations where someone is in charge of engagement as though you could assign it or delegate it. You cannot create…
Bad Apples Or Bad Barrels?
Maybe you have heard the phrase “that one bad apple can ruin the whole barrel”. This adage has been used for centuries to relate individual behaviour to the ability of…
Focus On Behaviour, Not Technical Skills
It is behaviour and relationship skills that bring out the technical competencies and enable the job of a leader to be done well. At higher levels of leadership (e.g., chief…
Trust and Collaboration
No other aspect of effective leadership is more apparent than the loss of trust through bad behaviour. Building and sustaining trust is critical to accomplishing tasks, achieving goals and creating…
Why Workplace Behaviour Is a Big Deal
The Skill of Positive Presence is your natural ability to adjust for and create a positive and energized mindset within yourself through conscious thought processes. Our proficiency for Positive Presence…
Leadership Interactions Are Positive or Negative
The greatest of all leaders understand that methods, tools, technologies, protocols, and systems do not achieve results. People do. Therefore, it is people not processes, with whom organizational leaders must…