Blog Archives

A New Culture of Accountability

Integrated teams, functioning in a culture of accountability, are the performance driver of choice in today’s high performing organizations. Research has demonstrated the superiority of group decision making over that of even the most single, talented individual. There is one

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Making the Connection

Relationships, by their nature, require constant and consistent tending. The quality of the care you put into these relationships translates into either a negative or positive experience. That is, the other person perceives every one of your interactions as good

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Trust or Collaboration?

The fundamental purpose of building and sustaining trust is to accomplish tasks and achieve goals. This is true for any enterprise, whether for-profit or not-for-profit. In this way, trust is an operational and a collaborative imperative. In health care organizations,

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What Is An Engaged And Committed Workforce?

It is not uncommon in today’s business culture to find organizations where someone is in charge of engagement as though you could assign it or delegate it. You cannot create a culture of engagement through an organizational chart. Where you

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Bad Apples Or Bad Barrels?

Maybe you have heard the phrase “that one bad apple can ruin the whole barrel”. This adage has been used for centuries to relate individual behaviour to the ability of a rotten piece of fruit to spoil an entire barrel

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Focus On Behaviour, Not Technical Skills

It is behaviour and relationship skills that bring out the technical competencies and enable the job of a leader to be done well. At higher levels of leadership (e.g., chief executives), technical skills are even less important than good behaviour

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Trust and Collaboration

No other aspect of effective leadership is more apparent than the loss of trust through bad behaviour. Building and sustaining trust is critical to accomplishing tasks, achieving goals and creating a performance driven culture. This is true for any enterprise,

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Why Workplace Behaviour Is a Big Deal

The Skill of Positive Presence is your natural ability to adjust for and create a positive and energized mindset within yourself through conscious thought processes. Our proficiency for Positive Presence is different for each of us …. greatly dependent on

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Leadership Interactions Are Positive or Negative

The greatest of all leaders understand that methods, tools, technologies, protocols, and systems do not achieve results. People do. Therefore, it is people not processes, with whom organizational leaders must form a long-lasting, positive, emotional connection. This connection actually is

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