The New ‘Lean’ Is All About Behaviour!
After the Second World War, the Japanese economy was in ruins. The American economy on the other hand was booming. As a result, a number of leading quality management gurus…
The Mental Muscle of Attention
The technological revolution of the 21st century has rendered time management ideas and skills of the past obsolete. The saying that “Time can’t be managed – it just is” has…
The Five Domains of Emotional Intelligence (EQ)
In leadership development we hear a lot about Emotional Intelligence (or EQ). In his 1995 book “Emotional Intelligence”, Daniel Goleman brought the concept of emotional intelligence (EQ) to the mainstream…