Blog Archives

The Trust Quotient

The word trust is derived for the German word trost, meaning comfort. This is an appropriate association because when you trust someone, you are comforted by the belief that this person has your best interest at heart and thus will

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The Eight Behaviours of Trust

Trust is a complex and far-reaching concept that pervades our personal and professional pursuits. We cannot bottle trust and sell it. Trust is based on an individual’s mental model that people are generally honorable. Social and ethical theorist Russell Hardin

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Are You Leading in the Dark? Three Lights of Accountability

In a collaborative culture accountability is a visible practice and framework. All team members are clear about their specific responsibilities. They are aware of the organization’s mission, vision, values, and how they personally fit into the framework. They are given

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The Key to Collaboration: Cooperative Attitude

A cooperative attitude is performance power. And a cooperative attitude is critical to building strong, sustainable teams. We know that when teams are engaged by their leadership in a cooperative environment not only is there in an increase in employee

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